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A Study on the Job and Need Satisfactions of Elementary School Foodservice Employees in Seoul Area  

장서영 (경희대학교 생활과학대학 식품영양학과)
한명주 (경희대학교 생활과학대학 식품영양학과)
Publication Information
Korean journal of food and cookery science / v.18, no.6, 2002 , pp. 625-631 More about this Journal
Abstract
The objectives of this study were to determine the degree of job satisfaction and need satisfaction of school foodservice employees, and the relationship between Job in General(JIG) and need satisfaction. The six demographic items, the Job Descriptive Index(JDI) and JIG scale, and Need Satisfaction Questionnaire(NSQ) were used to evaluate job satisfaction and need satisfaction of school foodservice employees. The results of this study showed that the employees were satisfied with co-workers(2.52), then supervision(2.48), work(1.86), promotion(0.72) and pay(0.51) in decreasing order. Older employees(Age$\geq$40) tended to be more satisfied in JIG(p＝0.0620) than younger employees(20$\leq$Age$\leq$39). Employees were satisfied in social needs, then autonomy needs, self-actualization needs, esteem needs, security heeds in decreasing order. There were no significant differences between demographic factors and five need categories. When the employees were classified by their scores on JIG, Group I having the lowest score tended to be less satisfied(p＝0.0627) in security needs than Group II and Group III. The information of study could be useful for foodservice managers in job design to increase the productivity.
Keywords
school foodservice; employees; job in general; job descriptive index; need satisfaction questionnaire;
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