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http://dx.doi.org/10.12985/ksaa.2019.27.4.065

Improvement of Ground Handling Service Quality through Overseas Cases  

Choi, Yu-Jin (인천국제공항공사 공항산업기술연구원)
Kang, Yongkyu (인천국제공항공사 공항산업기술연구원)
Park, Kyu Seon (인천국제공항공사 인재개발원)
Publication Information
Journal of the Korean Society for Aviation and Aeronautics / v.27, no.4, 2019 , pp. 65-72 More about this Journal
Abstract
There is concern about the increased risk of accidents from manual investments due to ground handling service operators, aging equipment and manpower shortages. Therefore, it is necessary to improve the quality of ground treatment services and safety management at the airport. Therefore, this study analyzed the domestic and overseas ground operation status and the license handling procedure of aircraft handling business. In addition, a case study on the evaluation system of international organizations examined the applicability of the certification body to the Korean situation. It is practical in that it provides policy implications for improving the quality of groundwork not covered in previous studies. This is expected to improve the constitution, improve quality, improve airport operations, and operate safely.
Keywords
Ground Handling Service; Case Analysis; Certificate System; Incheon International Airport;
Citations & Related Records
Times Cited By KSCI : 1  (Citation Analysis)
연도 인용수 순위
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