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http://dx.doi.org/10.12985/ksaa.2018.26.2.123

A Study on the Effect of Duty Free Shop Sales on Airline Delay at Airport - Focused on airlines of Incheon International Airport -  

Kim, Kwang Il (필리핀항공사)
Publication Information
Journal of the Korean Society for Aviation and Aeronautics / v.26, no.2, 2018 , pp. 123-131 More about this Journal
Abstract
Air transport industry tries to enhance punctuality, stability and amenity for customer's satisfaction. Especially airlines and airports do make an effort as the distance between these two stakeholders and passengers are close. This research has empirically discussed the relationship between duty free shop purchase of passengers and the number of flights and hours of schedule delay at the airport. According to the result, the total sales of duty free shop sales have meaningful influence on the number of flights and hours of delay. In order to decrease such an impact, close cooperation between airports and duty free shops required.
Keywords
Airline Delay; Duty Free Shop Sales; Incheon International Airport; Delay time;
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