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http://dx.doi.org/10.12673/jant.2016.20.6.544

The Effect of Self-esteem on Operation Performance: Perspective on Air Navigation System Operator in Airport  

Song, Jong-sun (School of Business, Korea Aerospace University)
Lee, Yung-kil (Department of Business Administration, Soongsil University)
Abstract
Organizations of airport continue to invest heavily in the acquisition of self-esteem. Because, it is that self-esteem will become more productive. In this article, We verify to influence in the operation performance by the air navigation system and moderated effect of self-esteem. A survey of Incheon International Airport and Gimpo International Airport was conducted to better understand the factors that affect air navigation system to explain operation performance of airport perspective on air navigation system operator. The findings indicate that the positively moderated self-esteem affects operation performance of airports. We also confirmed that air navigation policy, maintenance, and promotion activities of air navigation system factors are affecting the operation performance of airports. The results of this study suggest that self-esteem could be the basis for a strong measurement tool to evaluate whether self-esteem in a given organization of airport are meeting enhancement of operation performance.
Keywords
Air Navigation System; Airport; Self-esteem; Operation Performance; Moderated effect;
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Times Cited By KSCI : 5  (Citation Analysis)
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