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User Value Factors of Internet of Things(IoT) Service  

Park, Joo Hyun (이화여자대학교 융합콘텐츠학과)
Ryoo, Han Young (이화여자대학교 융합콘텐츠학과)
Publication Information
Journal of the HCI Society of Korea / v.11, no.2, 2016 , pp. 23-30 More about this Journal
Abstract
The Internet of Things(IoT) market is growing exponentially as a core growth engine of the future. Major companies of the world are competitively providing the IoT services to dominate the IoT market first and create ecosystem around their companies. In order to establish the IoT services and contribute to the related industry, they will need to make efforts to provide the IoT services that the users desire, and which the users can have new experiences with. Thus, we attempted to draw out the user value factors to help successful IoT service development. For this purpose, we explored the meaning and concept of IoT, drew out a trend matrix of IoT through the literature review related to IoT and conducted a survey through the user values established by the literature related to IoT and the focus group interviews. As a result, we identified thirteen user value factors of the IoT services, which are manageability, relationship, familiarity, expandability, simplicity, entertainment, safety, economic feasibility, compensation, automation, rapidity, informativity and environment-friendliness. This study is expected to be used as a basic material in understanding the IoT services and as standards or assessment items to develop the IoT services that the users want.
Keywords
IoT; IoT Service; User Value; Trend;
Citations & Related Records
Times Cited By KSCI : 2  (Citation Analysis)
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