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http://dx.doi.org/10.12925/jkocs.2022.39.6.727

Factors Influencing Emotional Labor and Emotional Intelligence on Burnout among Nurses at a General Hospital  

Seung-Hyun Jeong (Department of Nursing, Graduate School of Social Development, Gwangju Women's University)
In-Sook Jo (Department of Nursing, Gwangju Women's University)
Publication Information
Journal of the Korean Applied Science and Technology / v.39, no.6, 2022 , pp. 727-737 More about this Journal
Abstract
This study was conducted to identify the factors Influencing the burnout of general hospital nurses. Method: The study subjects were 150 nurses in three general hospital. The collected data were analyzed by t-test, ANOVA, Scheffe's test, Pearson's correlation coefficient, and Multiple regression analysis. Results: The factors affecting the burnout of the subjects, multiple regression analysis results showed that emotional intelligence(β=-.441, p<.001), emotional labor(β=.403, p<.001), current position was more than responsible nurse(β=-.111, p<.018), and health status was healthy(β=-.100, p<.029). In addition, the F statistics for the fitness of the estimated regression model were 35.51(p<.001), which was very significant. The explanatory power was 79.7%. Conclusion: The results of this study showed that emotional intelligence of the general hospital nurse was the most influential factor on burnout, and the higher the position, the better the health status, the lower the emotional labor, the lower the burnout. Therefore, the results of this study suggest that it is necessary to find ways to reduce emotional labor and improve health and emotional intelligence in order to reduce burnout of nurses, and it is considered to be useful as basic data for developing intervention programs to lower burnout.
Keywords
General Hospital; Nurses; Emotional Labor; Emotional Intelligence; Burnout;
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Times Cited By KSCI : 8  (Citation Analysis)
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