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A Study on the Relationship between Outsourcing Risks and Performance for Contractors  

Yang, Kyung-Sik (안양대학교 정보통계학과)
Kim, Hyun-Soo (국민대학교 정보관리학부)
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Asia pacific journal of information systems / v.13, no.4, 2003 , pp. 119-145 More about this Journal
Abstract
Recently, IT outsourcing has been one of the major concerns of many companies. This study proposes a model which composed the outsourcing planning and operational risks affecting the outsourcing performance. Especially, this study focused on the contractors perspective, because the outsourcing risk relative researches are recently performed on the service receivers perspective, contractors perspective researches were relatively lacked. The result of this study, outsourcing planning risks had not affected the outsourcing performance but it had positively affected the operational risks. And also, the outsourcing operational risks had negatively affected the outsourcing performance. For this reason, It is necessary to reduced planning risk induction for the outsourcing performance improvement. Because the planning risks positively affect the operational risks, it is necessary to reduced planning risk induction for the outsourcing performance improvement.
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