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A Comparative Analysis of Balanced Scorecard Performance Measures Based on Business Strategy  

Sohn, Myung-Ho (한국과학기술원 테크노경영대학원, 명지전문대학 경영학과)
Kim, Jae-Gu (명지대학교 경영대학)
You, Tae-Woo (명지전문대학 경영학과)
Rhim, Ho-Sun (고려대학교 경영대학)
Lee, Hee-Seok (한국과학기술원 테크노경영대학원)
Publication Information
Asia pacific journal of information systems / v.13, no.1, 2003 , pp. 1-22 More about this Journal
Abstract
This study describes how the weights of performance measures varies depending on business strategy types, such as defenders, prospectors, analyzers, and reactors. A Balanced Scorecard has been widely used for measuring a corporate performance to incorporate financial and non-financial measures simultaneously. Because such performance measurements are related to the compensation and promotion of employees, research of weights of performance measures would be instrumental. Our test results demonstrate that the weights of the business performance measures differ in the four perspectives-financial, customer, internal process, and learning and growth. Furthermore, there is evidence that the weights of performance measures vary depending on business strategy. Our study results can be used for enhancing the quality of performance measurement systems.
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