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The Effects of Requirement Uncertainty, Control Standardization, Interactions on Software Quality  

Kim, Ki-Yoon (광운대학교 경영학과)
Na, Kwan-Sik (서원대학교 경영정보학과)
Yang, Dong-Gu ((주)우린정보 IR 팀)
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Asia pacific journal of information systems / v.12, no.4, 2002 , pp. 101-120 More about this Journal
Abstract
Risk management or risk-based approach of software project management was developed to explain the effects of requirement uncertainty, control standardization, interactions on software quality. Based on a prior theory, five hypotheses were derived and empirically tested using a survey design. Data from 117 members in 3 SI companies support for the path model, and three of five hypotheses. The results showed that decreases in requirement uncertainty and increases in control standardization were directly associated with increases in the interactions between user and project teams, which, in turn, led to increases software quality. The findings suggested that the direct effect on software quality is primarily due to the interactions between user and project teams, rather than requirement uncertainty and control standardization.
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