Browse > Article

User-Centered Innovation on Internet: Case of Automobile Navigation  

Park, Chul-Woo (The Institute of Management Research, Seoul National University)
Yang, Hee-Dong (College of Business Administration, Ewha Womans University)
Publication Information
Information Systems Review / v.11, no.1, 2009 , pp. 145-160 More about this Journal
Abstract
Based on the user-centered innovation theory of von Hippel (2005), this research seeks to provide a case study of user innovation in the automobile navigation industry, which is a representative applied service in the area of Location-Based Service (LBS). The automobile navigation development and maintenance/repair processes of M&Soft are analyzed around the seven characteristics of user innovation as outlined by von Hippel. As a result, among the three strategic responses of sellers in the successful utilization of user innovation, it was determined that the approach of M&Soft was limited to providing an easy-to-use information technology platform so as to encourage members to easily share all types of map or mobile information or ideas. The significance of this paper is in that the theory of von Hippel originally based on physical products was applied to digital ones in line with the trend of increasing importance of Internet-based content services.
Keywords
User Innovation; Car Navigation; Digital Content; User Community;
Citations & Related Records
연도 인용수 순위
  • Reference
1 Wireless and Mobile News: Cellular Telecommunications Infonnation, "Users Will Help with LBS, POI, Real-Time content, Says ABI," (http://www. wirelessandmobilenews.com/2008/02/usert_will_help_with_lbs_poi_r.html), FebruaIy 25, 2008
2 맵 피: http://www.mappy.com.
3 엠앤소프트: http://www.mnsoft.com.
4 웨얼이즈: http://www.whereis.co.kr.
5 신영 증권, "기업 분석 In-depth Report: 팅크웨어",2006.
6 우리 투자 증권, "기업 분석 보고서: 탱크웨어" 2007
7 지 니: http://www.gini.co.kr.
8 전자신문, "차세대 내버게이션, 통신 · 음성 인식 접목", 2008
9 TomTom: http://www.tomtom.com.
10 Von Hippel, E., Democratizing Innovation, Cambridge, MA: The MIT Press, 2005
11 산은 경제 연구소 산업 분석 2 팀, "내비게이션 시장의 동향과 전망", 2007
12 조선일보, "새 자본주의 모텔 WEconomy: 시멘트 기술자가 2주 만에 해결", 2007
13 한국일보, "고장 신호풍 신고 포상제 '만원의 행복'",2008