Browse > Article

Linking between Knowledge Management and Human Resource Development: Cases Focused on the Competency/Career Development  

Hong, Jin-Won (College of Business Administration, Inha University)
Ku, Tristan (Knowledge & People Consulting)
Suh, Woo-Jong (College of Business Administration, Inha University)
Publication Information
Information Systems Review / v.10, no.3, 2008 , pp. 65-87 More about this Journal
Abstract
Knowledge management is an innovation paradigm to improve organizations competitiveness by strengthening organization's knowledge competency. Most organizations which have implemented knowledge management have experienced various difficulties in improving organization's knowledge competency, and so they have strived to find solutions. For the problems, it may be considered as an effective approach to link between knowledge management and human resource development. This study introduces two real cases adopting such approach focusing on competency development and career development which are primary areas of human resource development, and presents a model structuring core mechanisms which can be found in the cases. The model focuses on creating synergy effects between knowledge management and workforces' competency development. The cases and the model are expected to be helpful in enhancing organizational competency and the performance of knowledge management.
Keywords
Human Resource Development; Knowledge Map; Competency Development; Career Development;
Citations & Related Records
Times Cited By KSCI : 1  (Citation Analysis)
연도 인용수 순위
1 오미숙, "한국 호텔기업의 경력개발제도에 대한 사례연구", 관광연구논총, 제4권, 1992, pp. 113-133
2 Buchela, B. and S. Raubb, "Building knowledge- creating value networks", European Management Journal, Vol.20, No.6, 2002, pp. 587-596   DOI   ScienceOn
3 Cascio, W. F., Managing Human Resources, McGraw-Hill, New York, 2000
4 Choi, B. and H. Lee, "An empirical investigation of KM styles and their effect on corporate performance", Information and Management, Vol.40, No.5, 2003, pp. 403-417   DOI   ScienceOn
5 Chong, C. W. and T. Holden, "Where does knowledge management add value?", Journal of Intellectual Capital, Vol.1, No.4, 2000, pp. 366-380   DOI   ScienceOn
6 Eppler, M. J., Making Knowledge Visible through Knowledge Maps: Concepts, Elements, Cases. In C. W. Holsapple(Ed.), Handbook on Knowledge Management 1: Knowledge Matters(pp. 189-205), Springer, Berlin, Heidelberg, 2004
7 Galvin, T., "2003 Industry Report", Training, Vol.40, No.9, 2008, pp. 21-36
8 KPMG Consulting, knowledge Management Reserach Report 2000, 2000
9 Manley, K. and R. Garbett, "Paying Peter and Paul: reconciling concepts of expertise with competency for a clinical career structure", Journal of Clinical Nursing, Vol.9, No.3, 2000, pp. 347-359   DOI   ScienceOn
10 McDermott, R., "Why information technology inspired but cannot deliver knowledge management", California Management Review, Vol.41, No.4, 1999, pp. 103-117   DOI
11 Newell, S., M. Robertson, H. Scarbrough, and J. Swan, Managing Knowledge Work, Palgrave Macmillan, 2002
12 O'Reilly, T., What is Web 2.0 design patterns and business models for the next generation of software Retrieved February 4, 2008, http://www.oreillynet.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20.html
13 Rosenberg, M. J., Beyond E-Learning(유영만 and 김영순, Trans.), (주)크레듀, 서울특별시, 2006
14 Rothwell, W. J. and J. E. Lindholm, "Competency identification, modeling and assessment in the USA", International Journal of Training and Development, Vol.3, No.2, 1999, pp. 90-105   DOI   ScienceOn
15 Shandler, D., Competency and the Learning Organization Crisp Publications, Inc., Menlo Park, CA, 2000
16 Tiwana, A., The Knowledge Management Toolkit: Orchestraiting IT, Strategy, and Knowledge Platforms(2nd ed.), Prentice Hall PTR, Upper Saddle River, NJ, 2002
17 날리지큐브, http://www.kcube.co.kr/
18 Yang, J.-B., "Developing a knowledge map for construction scheduling using a novel approach", Automation in Construction, Vol.16, No.6, 2007, pp. 806-815   DOI   ScienceOn
19 Shakarian, D. C., "Beyond lecture: Active learning strategies that work", Journal of Physical Education, Recreation and Dance, Vol.66, No.5, 1995, pp. 21-24
20 Boyatzis, R. E., The Competent Manager: A model for Effective Performance, John Wiley and Sons, 1982
21 장은미, "경력관련 변수와 조직몰입 분석: 경력 단계와 경력 경로와의 관계", 경영학연구, 제26권, 제2호, 1997, pp. 271-286
22 Jasimuddin, S. M., "A holistic view of knowledge management strategy", Journal of Knowledge Management, Vol.12, No.2, 2008, pp. 57-66   DOI   ScienceOn
23 Yin, R. K., Case Study Research: Design and Methods(3rd ed.), Sage Publications, Inc., 2003
24 온더아이티, http://www.ontheit.com/
25 박주연, 김준석, 임건신, "정보기술 인적 역량이 지식 이전에 미치는 영향에 관한 연구: 정보시스템 아웃소싱 상황을 중심으로", 경영정보학연구, 제16권, 제2호, 2006, pp. 85-100   과학기술학회마을
26 이영찬, "지식경영 성과에 영향을 미치는 지식경영 역량과 지식경영 프로세스의 측정과 평가", 지식연구, 제4권, 제1호, 2006, pp. 129-166
27 O'Driscoll, E., "Getting the balance right", Occupational Health, Vol.57, No.8, 2005, pp. 17-19
28 Darroch, J., "Knowledge management, innovation and firm performance", Journal of Knowledge Management, Vol.9, No.3, 2005, pp. 101-115
29 Leibowitz, Z. B., C. Farren, and B. L. Kaye, Designing Career Development Systems John Wiley and Sons, 1986
30 Teece, D. J., "Capturing value from knowledge assets: The new economy, markets for know-how, and intagible assets.", California Management Review, Vol.40, No.3, 1998, pp. 55-79   DOI   ScienceOn
31 skillMap, http://ioe-skillmap.hu-berlin.de/content_en/software/about.php
32 Wong, K. Y., "Critical success factors for implementing knowledge management in small and medium enterprises", Industrial Management and Data Systems, Vol.105, No.3, 2005, pp. 261-279   DOI   ScienceOn
33 Rouse, W. B., B. S. Thomas, and K. R. Boff, "Knowledge maps for knowledge mining: Application toR&D/technology management", IEEE Transactions on Systems, Man and Cybernetics-Part C: Applications and Reviews, Vol.28, No.3, 1998, pp. 309-317   DOI
34 Zack, M. H., "Developing a knowledge strategy", California Management Review, Vol.41, No.3, 1999, pp. 125-145   DOI
35 Calantonea, R. J., S. T. Cavusgila, and Y. Zhaob, "Learning orientation, firm innovation capability, and firm performance", Industrial Marketing Management, Vol.31, No.6, 2002, pp. 515-524   DOI   ScienceOn
36 Garavan, T. N., N. Heraty, and B. Barnicle, "Human resource development literature: Current issues, priorities and dilemmas", Journal of European Industrial Training, Vol.23, No.4/5, 1999, pp. 169-179   DOI   ScienceOn
37 Walker, J. W., Career Paths in Flexible Organisations. In D. H. Montross, C. J. Shinkman and C. C. Thomas(Eds.), Career Development: Theory and Practice(pp. 385-402), Charles C Thomas Pub Ltd., Springville, IL, 1992
38 Bowm, B. J., "Building Knowledge Management Systems", Information Systems Management, Vol.19, No.3, 2002, pp. 32-40   DOI
39 행정자치부, 지식행정지수 개발 및 진단, 2006, 검색일: 2007. 8. 3. http://www.prism.go.kr/
40 Bergenhenegouwen, G. J., H. F. K. ten Horn, and E. A. M. Mooijman, "Competence development-challenge for HRM professionals: Core competences of organizations as guidelines for the development of employees", Training, Vol.20, No.9, 1996, pp. 29-35
41 Lustri, D., I. Miura, and S. Takahashi, "Knowledge management model: Practical application for competency development", The Learning Organization, Vol.14, No.2, 2007, pp. 186-202   DOI   ScienceOn
42 Dubois, D. D., 업무성과 향상의 비결 컴피턴시(이동배, 이창수 역), 이디에스컨설팅, 서울특별시, 2000
43 Ipe, M., "Knowledge sharing in organizations: A conceptual framework", Human Resource Development Revew, Vol.2, No.4, 2003, pp. 337-359   DOI
44 Spencer, L. M. and Spencer, S. M., Competence at Work: Models for Superior Performance, John Wiley and Sons, Inc., 1993
45 Kim, S., E. Suh, and H. Hwang, "Building the knowledge map: an industrial case study", Journal of Knowledge Management, Vol.7, No.2, 2003, pp. 34-45   DOI   ScienceOn
46 Bennet, A. and D. Bennet, The Partnership between Organizational Learning and Knowledge Management. In C. W. Holsapple(Ed.), Handbook on Knowledge Management 1: Knowledge Matters (pp. 439-455), Springer, Berlin, Heidelberg, 2004
47 Hall, D. T. and M. A. Morgan, Career Development and Planning. In K. Pearlman, F. L. Schmidt and W. C. Hamner(Eds.), Contemporary Problems in Personnel, John Wiley and Sons, Inc., New York 1983
48 Hansen, M. T., N. Nohria, and T. Tierney, "What's your strategy for managing knowledge?", Harvard Business Review, Vol.77, No.2, 1999, pp. 106-116   PUBMED
49 Noe, R. A., "Is career management related to employee development and performance?", Journal of Organizational Behavior, Vol.17, No.2, 1996, pp. 119-133   DOI   ScienceOn
50 Hislop, D., "Linking human resource management and knowledge management via commitment", Employee Relationship, Vol.25, No.2, 2003, pp. 182-202   DOI   ScienceOn
51 Nonaka, I., "A dymamic theory of organizational knowledge creation", Organization Science, Vol.5, No.1, 1994, pp. 14-37   DOI   ScienceOn
52 Stonehouse, G. H. and J. D. Pemberton, "Learning and knowledge management in the intelligent organisation", International Journal, Vol.7, No.5, 1999, pp. 131-144
53 Werner, J. M. and R. L. DeSimone, Human Resource Development(4th ed.), Thomson South-Western, Mason, Ohio, 2006
54 Marrelli, A. G., "An introduction to competency anal ysis and modeling", Performance Improvement, Vol.37, 1998, pp. 8-17
55 Ambrosio, J., Knowledge Management Mistakes, 2000, Retrieved May 21, 2008. http://www.computerworld.com/industrytopics/energy/story/0,10801,46693,00.html
56 김효근, 정성희, "기업 내 Knowledge Management Systems(KMS)를 통한 지식이전 성공에 미치는 영향요인에 관한 연구", 경영학연구, 제31권, 제4호, 2002, pp. 993-1037
57 홍대근, 서의호, 홍종의, "지식관리시스템에서 동적 지식지도의 생성 및 적용방안에 관한 연구", 지식연구, 제3권, 제2호, 2005, pp. 87-106
58 Feller, R. W., Developing Comprehensive Career Development Plans for Your Clients. In D. Capuzzi and M. D. Stauffer(Ed.), Career Counseling: Foundations, Perspectives, and Applications(pp. 178-203), Allyn and Bacan, 2006
59 Gilley, J., S. Eggland, and A. Gilley, Principles of Human Resource Development, Basic Books, New York, 2002
60 ZDNet Korea(2008/1/28). 노동부 PKMS 시스템, 지식행정 대통령상 수상, 검색일: 2008. 5. 9, from http://www.zdnet.co.kr/news/spotnews/enterprise/corp/0,39039899,39165425,00.htm
61 사이버다임, http://www.cyberdigm.co.kr/solution/kms_03.php
62 Gourlay, S., "Knowledge management and HRD", Human Resource Development International, Vol.4, No.1, 2001, pp. 27-46   DOI   ScienceOn
63 Schein, E. H., Career Dynamics: Matching Individual and Organizational Needs, Addison-Wesley, MA, 1978
64 서우종, 강대석, 강용원, 홍진원, "IT 인적자원의 생산성 향상을 위한 역량분석 방법론", 생산성논집, 제22권, 제1호, 2008, pp. 69-91
65 Bock, G.-W., R. W. Zmud, and Y.-G. Kim, "Behavioral intention formation in knowledge sharing: Examining the roles of extrinsic motivators, social-psychological forces, and organizational climate", MIS Quarterly, Vol.29, No.1, 2005, pp. 87-111   DOI