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http://dx.doi.org/10.5977/jkasne.2014.20.3.402

Importance of Nurses' Caring Behaviors as Perceived by Nurses and Patients at Emergency Departments  

Choi, Eun Hui (Department of Nursing, Masan University)
Lee, Eun Nam (Department of Nursing, Dong-A University)
Publication Information
The Journal of Korean Academic Society of Nursing Education / v.20, no.3, 2014 , pp. 402-412 More about this Journal
Abstract
Purpose: This study was to investigate the importance of nurses' caring behaviors as perceived by nurses and patients at emergency departments, and to determine the differences between the two groups. Methods: The subjects of this study were 159 nurses working at emergency departments in 9 general hospitals in B Metropolitan City and 153 in-patients in 6 general hospitals, who were transferred to a general ward after being admitted to an emergency room. Research tool was a self-report questionnaire, which was a translated version of Caring Behavior Assessment(CBA). In this study, Cronbach's ${\alpha}$ was ranged from .83 to .93 in the seven subscale's reliability of CBA. Results: In terms of caring behaviors at emergency departments, both nurses and patients perceived that the most important subscale was . The subscale which showed the least importance from both groups was . Conclusion: The results of this study have demonstrated that nurses' caring behaviors can meet the patient's needs if the gap in perceptions between nurses and patients would be reduced.
Keywords
Caring; Emergency Departments; Nurse;
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