Browse > Article
http://dx.doi.org/10.5977/jkasne.2013.19.2.194

The Effects of Leader's Emotional Intelligence and Nurse's own Emotional Intelligence on Organizational Commitment and Organizational Citizenship Behavior  

Joo, Yun-Su (College of Nursing Science, Kyung Hee University)
Han, Sang-Sook (College of Nursing Science, Kyung Hee University)
Publication Information
The Journal of Korean Academic Society of Nursing Education / v.19, no.2, 2013 , pp. 194-202 More about this Journal
Abstract
Purpose: The purpose of this study was to identify the effects of leader's emotional intelligence and nurse's own emotional intelligence on organizational commitment and organizational citizenship behavior. Methods: Data were collected by self-administered questionnaires from 346 clinical nurses, and analysed by the SPSS 18.0 program. Results: The Factors which influence organizational commitment were use of emotion of nurse (${\beta}$=.28), other's emotional appraisal of leader(${\beta}$=.25), regulation of emotion of leader(${\beta}$=.16), other's emotional appraisal of nurse(${\beta}$=14). These factors explained 36.7% of organizational commitment. The Factors which influence organizational citizenship behavior were other's emotional appraisal of nurse(${\beta}$=.25), use of emotion of nurse(${\beta}$=.24), regulation of emotion of nurse(${\beta}$=.23), use of emotion of leader(${\beta}$=.20). These factors explained 43.6% of organizational citizenship behavior. Conclusion: The results of this study can be used to develop hospitals' management strategies for enhancement of nurses' organizational commitment and organizational citizenship behavior.
Keywords
Emotional intelligence; Organizational commitment; Organizational citizenship behavior;
Citations & Related Records
Times Cited By KSCI : 3  (Citation Analysis)
연도 인용수 순위
1 Wong, C. S. & Law, K. S. (2002). The effects of leader and follower emotional intelligence on performance and attitude: An exploratory study. The Leadership Quarterly, 13(3), 243-274.   DOI   ScienceOn
2 Young-Ritchie, C., Laschinger, H. K. S., & Wong, C. (2009). The effects of emotionally intelligent leadership behaviour on emergency staff nurses' workplace empowerment and organizational commitment. Nursing Leadership, 22(1), 70-85.   DOI
3 Codier, E., Kamikawa, C., Kooker, B. M., & Shoultz, J. (2008). Measuring the emotionalintelligence of clinical staff nurses: an approach for improving the clinical care environment. Nursing Administration Quarterly, 32(1), 8-14.   DOI   ScienceOn
4 Dawn, F. & Theodore, S. (2004). The heart of the art: Emotional. Nursing Inquiry, 11(2), 91-98.   DOI   ScienceOn
5 Goleman, D. (1995). Emotional intelligence. New York: Bantam Books.
6 Jeong, H. K., & Han, H. S. (2010). The Effect of restaurant employee's emotional intelligence on customer orientation : A mediating effect of group cohesiveness and organizational commitment. Korea Journal of Tourism and Leisure Research, 22(5), 205-224.
7 Jung, H. S., Park, J. R., & Yoon, H. H. (2010). The effects of employees' emotional intelligence upon organizational citizenship behavior and job performance in the food service Industry. Korean Journal of culinary Research, 16(5), 134-148.
8 Jung, H. W., & Jung, D. S. (2007). A Study on the effect of emotional intelligence on organizational commitment in the Korean firm organization. Social Science Research, 23(2), 325-348.
9 Jung, H. W, & Kim, C. H. (2007). A study on the effect of emotional intelligence on organizational citizenship behavior-moderating effect of leader-member exchange (LMX). Korean Academy of Human Resource Management, 14(3), 167-186.
10 Lindeke, L. & Sieckert, A. (2005). Nurse-physician workplace collaboration. Online Journal of Issues in Nursing, 10(1).
11 Kim, J. H., Song, J. E., Lee, S. K., Heo. S. K., Sung, Y. H., & Lee, J. E. (2011). The effect of emotional intelligence on organizational performance in clinical nurses - A preliminary study for an education program of organizational performance -. The Journal of Korean Academic Society of Nursing Education, 17(1), 80-89.   과학기술학회마을   DOI   ScienceOn
12 Kim, M. H., & Jung, M. S. (2010). The effect of head nurse's emotional leadership on nurse's job satisfaction & organizational commitment. The Journal of Korean Nursing Administration Academic Society, 16(3), 336-347.   DOI
13 Kim, M. S., & Park, Y. B. (2008). The effects of self-efficacy and empowerment on perceived organizational support and organizational citizenship behaviors of nurses. The Journal of Korean Nursing Administration Academic Society, 14(3), 268-277.   과학기술학회마을
14 Kim, S. E. (2010). The study on the relationships between leader's emotional intelligence, organizational justice, trust and organizational effectiveness: focused on examining affect-and cognition-based trust. Unpublished doctoral dissertation, Korea University, Seoul.
15 Lee, K. H., & Song, J. S. (2010). The effect of emotional intelligence on self-efficacy and job stress of nurses : mediating role of self-efficacy. The Journal of Korean Nursing Administration Academic Society, 16(1), 17-25.   과학기술학회마을   DOI
16 Lee, S. Y. (2007). The relationships of superior's leadership to supervisory trust and organizational commitment of nurses. The Journal of Korean Nursing Administration Academic Society, 13(2), 208-218.
17 Chang, K. W. (2010). A study on structural modeling of organizational citizenship behaviors for nurses. Unpublished doctoral dissertation, Kyung Hee University, Seoul.
18 Organ, D. W. (1998). Organizational citizenship behavior: The good soldier syndrome. LesingonMA : LexingtonBook.
19 Mun, E. G. (2012). The relationship among emotional intelligence, interpersonal relationship, organizational citizenship behavior and burnout of hospital nurses Unpublished master'thesis, Gyeongsang National University, Jinju.
20 Nikolaou I. & Tsaousis I. (2002). Emotional intelligence in the workplace, Exploring its effects on occupational stress and organizational commitment. International Journal of Organizational Analysis, 10(4), 327-342.   DOI   ScienceOn
21 Park, H. H., Park, K. S., Yom, Y. H. & Kim, K. H. (2006). Impact of clinical nurses's power and empowerment on job satisfaction and organizational commitment. Journal of Korean Academy of Nursing, 36(2), 244-254.   DOI
22 Podsakoff, P. M., Mackenzie, S. B., Moorman, R. H., & Fetter, R. (1990). Transformational leader behaviors and their effects on follower's trust in leader, satisfaction, and organizational citizenship behaviors. Leadership Quarterly, l, 107-142   DOI   ScienceOn
23 Salovey, P. & Mayer J. D. (1990).Emotional intelligence. Imagination, Cognition and Personality, 9(3), 185-211.   DOI
24 Shin, S. H. (2011). A study on the influence of servant leadership on the job attitude of employees : Focusing on the moderating effect of the emotional intelligence and the managerial competency of the leader. Unpublished doctoral dissertation, Kyung Hee University, Seoul.
25 Smith, K. B., Profetto-McGrath, J., & Cummings, G. G. (2009). Emotional intelligence and nursing: An integrative literature review. International Journal of Nursing, 46(12), 1624-1636.   DOI   ScienceOn
26 Vitello-Cicciu, J. M. (2002). Exploring emotional intelligence : Implications for nursing leaders. The Journal of Nursing Administration, 32(4), 203-210.   DOI   ScienceOn
27 Mowday, R. T., Steers, R. M., & Porter, L. W. (1979). The management of organizational commitment. Journal of Vocational Behavior, 14, 224-247.   DOI
28 Choi, E. J. (2011). Impact of emotional intelligence on organizational commitment and organizational performance in nurse. Unpublished master'thesis, Sahmyook University, Seoul.
29 Choi, J., & Ha, N. S. (2007). The relationship between organizational citizenship behavior and customer orientation on organizational justice in clinical nurses. Journal of Korean Clinical Nursing Research, 13(1), 173-184.