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http://dx.doi.org/10.15813/kmr.2021.22.1.008

Effects of Knowledge Management Activities on Financial Performance: Focusing on the Mediating Effects of Enterprise-level Resilience  

Kang, Yeonsil (Jeju Research Institute Jeju Sustainable Development Center)
Cho, Booyun (Jeju National University)
Publication Information
Knowledge Management Research / v.22, no.1, 2021 , pp. 139-154 More about this Journal
Abstract
As environmental impacts on business management rapidly rise, the importance of resilience has been emphasized ever. Resilience can be defined as the capability to quickly return to daily operational levels after external shocks. Thus, we suggest and empirically verify a conceptual model using enterprise-level resilience in knowledge management. Based on previous studies, sub-components of resilience have been distinguished into R4(i.e., Robustness, Redundancy, Resourcefulness, and Rapidity) and the internal and external knowledge management activities of companies have been identified as prior factors. Considering resilience as mediating variables, firms' knowledge management activities are assumed to affect a firms' performance. We collected data with the structured survey which had been developed from the stepwise approach to verify the structural model that leads to knowledge management activities, resilience, and performance. In further research, we request exploratory research on independent variables that can increase the firms' resilience and on dependent variables that would be influenced by the enterprise-level resilience.
Keywords
Resilience; Knowledge management activities; Performance;
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