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http://dx.doi.org/10.14695/KJSOS.2015.18.4.87

An Eye-tracking Study: Consumer Perceptual Processing of SPA Brand Extensions  

Kang, Jungsuk (Department of Psychology, Chonbuk National University)
Publication Information
Science of Emotion and Sensibility / v.18, no.4, 2015 , pp. 87-98 More about this Journal
Abstract
As SPA brands are growing in Korean apparel markets, they are extending their well-established brands into new markets (i.e., SPA brand extensions). To investigate psychological mechanism underlying SPA brand extensions, this study conceptually proposed such consumer information processing of SPA brand extensions as (1) perception of similarity between SPA brand extensions and their original brands and (2) evaluations on the SPA brand extensions (i.e., attitude and purchase intent). For hypothetical SPA brand extensions (high, moderate and low similarity conditions), perceived similarity was measured by using a eye-tracker and evaluations were assessed by using a self-reported questionnaire. The results reveal that the amount of external information searching for SPA brand extensions was larger in the following order: moderate, low and high similarity conditions. The depth of SPA brand information processing was also deeper in the same order. Evaluations on SPA brand extensions were higher in high and moderate similarity conditions than in low similarity condition. The findings suggest that the evaluations are affected by perceived similarity and the amount of cognitive efforts in processing SPA brand extensions.
Keywords
SPA Brand; Brand Extension; Similarity Perception; Consumer Perceptual Processing; Eye-Tracking;
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