Browse > Article
http://dx.doi.org/10.14695/KJSOS.2015.18.3.63

Heart Response Effect by 1/f Fluctuation Sounds for Emotional Labor on Employee  

Jeon, Byung-Mu (Department of Emotion Engineering, Sangmyung University)
Whang, Min-Cheol (Department of Media Software, Sangmyung University)
Publication Information
Science of Emotion and Sensibility / v.18, no.3, 2015 , pp. 63-70 More about this Journal
Abstract
This study identified heart response of participants while listening to sounds which have 1/f fluctuations with exponent ${\alpha}$ gradient. The participants were engaged in emotional stress work. Prior studies related to 1/f fluctuation sound have reported that sound source can alleviate psychological and physiological state of users. Subjects of this study were exposed to sound with three levels of ${\alpha}$ gradient. Heart response of subjects were measured with Photoplethysmography(PPG) sensor simultaneously. The dependent variables of this study were beat per minute(BPM), very low frequency percent of pulse rate variability (VLF percent), the standard deviation of all normal RR intervals (SDNN), and high frequency power(HF power). Subject showed arousal response when exposed to sound with exponent ${\alpha}$ gradient of 3 whereas the sound with exponent ${\alpha}$ gradient of 1 and 2 resulted in relax effect. The characteristic of 1/f fluctuation sounds can be applied to alleviate stress for employers under emotional labor.
Keywords
Emotional labor; Stress management; 1/f fluctuation sound; SDNN(Standard Deviation of all normal RR intervals);
Citations & Related Records
Times Cited By KSCI : 5  (Citation Analysis)
연도 인용수 순위
1 Shin, S. K., & Shim, J. Y. (2013). Relationship Between Effects of Pink Noise on Brain Wave Concentration Index by Individual Characteristics and Multiple Intelligence. Science of Emotion & Sensibility, 16(4), 481-492.
2 Nozawa, A. (2013). Analysis of 1/f fluctuation of keystroke dynamics and heart rate variability. In Proceeding of 22nd International Conference on Noise and Fluctuations (ICNF).
3 Park, H., Park, S. J., & Kim, C. J. (2005). A Study on effects of sleep efficiency depending on 1/f fluctuation of sound. Journal of the Ergonomics Society of Korea, 24(2), 79-83.   DOI
4 Sokhadze, E. M. (2007). Effects of music on the recovery of autonomic and electrocortical activity after stress induced by aversive visual stimuli. Appl. Psychophysiol. Biofeedback, 32(1), 31-50.   DOI
5 Caringi, J. C., Lawson, H. A., & Devlin, M. (2012). Planning for emotional labor and secondary traumatic stress in child welfare organizations. Journal of Family Strengths, 12(1), Article 11. Available at: http://digitalcommons.library.tmc.edu/jfs/vol12/iss1/11
6 Cho, I., Kim, H., Lim, S., Oh, S., Park, S., & Kang, H. (2014). Emotional labor and dysmenorrhea in women working in sales and call centers. Annals of Occupational and Environmental Medicine, 26, 45. doi: 10.1186/s40557-014-0045-9   DOI
7 Hahn, D. W., Park, J. H., & Kim, K. H., (2004). Effects of self-disclosure and rumination about stressful life event and emotional experiences on physical health (스트레스 사건에 관한 자기노출, 반복생각 및 정서경험이 신체건강에 미치는 영향). Journal of Korean Psychological Association, 9(1), 99-130.
8 Hochschild, A. R. (1983). The managed heart : Commercialization of human feeling. Berkeley CA: University of California Press.
9 Jang, E. H., Lee, J. H., Lee, S. T., & Kim, W. S. (2005). Asymmetric Activation in the Prefrontal Cortex and Heart Rate Variability by Sound-induced Affects. Science of Emotion & Sensibility, 8(1), 47-54.
10 Ishikawa, Y., & Zhao, H. A. (2002). A Study on Speech Quality Improvement System by 1/f Fluctuation Theory. In Proceeding of the Society Conference of IEICE, A-4-22.
11 Jeon, Y. W., & Cho, A. (2006). Effect of 1/f fluctuation sound on comfort sensibility. Journal of the Ergonomics Society of Korea, 25(4), 9-22.   DOI
12 Kim, D. K., Lee, K. M., Kim, J. W., Whang, M. C., & Kang, S. W., (2013). Dynamic correlations between heart and brain rhythm during Autogenic meditation. Frontiers in Human Neuroscience, 7, 414. doi: 10.3389/fnhum.2013.00414   DOI
13 Kim, J. H., Whang, M. C., Woo, J. C., Kim, C. J., Kim, Y. W., Kim, J. H., & Kim, D. K. (2010). A research on EEG coherence variation by relaxation. Science of Emotion & Sensibility, 13(1), 121-128
14 Kraemer, T., & Gouthier, M. H. J. (2014). How organizational pride and emotional exhaustion explain turnover intentions in call centers: A multi-group analysis with gender and organizational tenure. Journal of Service Management, 25(1), 125-148.   DOI
15 Lee, S. R. (2011). Effects of self-disclosure and rumination about stressful life event and emotional experiences on physical health(스트레스의 이해 및 관리). In Proceeding of Autumn conference of Korean Arts Psychotherapy Association, 13-24.
16 Lee, J. J., Moon, H. J., Lee, K., & Kim J. J. (2014). Fatigue and related factors among hotel workers: the effects of emotional labor and non-standard working hours. Ann. Occup. Environ. Med., 26, 51. doi: 10.1186/s40557-014-0051-y   DOI