1 |
Bae, S., & Lee, T. (2011). Gender differences in consumers' perception of online consumer reviews. Electronic Commerce Research, 11(2), 201−214.
DOI
|
2 |
Zhu, F., & Zhang, X. (2010). Impact of online consumer reviews on sales: The moderating role of product and consumer characteristics. Journal of Marketing, 74(2), 133−148.
DOI
ScienceOn
|
3 |
Adorno, T. W., Frenkel-Brunswik, E., Levinson D. J., & Sanford, R. N. (1950). The authoritarian personality. New York: Harper & Row.
|
4 |
Armstrong, S. J., & Overton, T. S. (1977). Estimation nonresponse bias in mail surveys. Journal of Marketing Research, 14(3), 396−402.
DOI
ScienceOn
|
5 |
Schindler, R. M., & Bickart, B. (2005). Published word of mouth: Referable, consumer-generated information on the Internet. In C. P. Haugtvedt & K. A. Machleit (Eds.), Online consumer psychology: Understanding and influencing consumer behavior in the virtual world (pp. 35-61). Mahwah, NJ: Lawrence Erlbaum Associates.
|
6 |
Senecal, S., & Nantel, J. (2004). The influence of online product recommendations on consumers' online choices. Journal of Retailing, 80(2), 159−169.
DOI
ScienceOn
|
7 |
Shah, J. Y., Kruglanski, A. W., & Thompson, E. P. (1998). Membership has its (epistemic) rewards: Need for closure effects on in-group bias. Journal of Personality and Social Psychology, 75(2), 383−393.
DOI
ScienceOn
|
8 |
Smith, D., Menon, S., & Sivakumar, K. (2005). Online peer and editorial recommendations, trust, and choice in virtual markets. Journal of Interactive Marketing, 19(3), 15−37.
DOI
ScienceOn
|
9 |
Smith, M. R., & Gordon, R. A. (1998). Personal need for structure and attitudes toward homosexuality. Journal of Social Psychology, 138(1), 83−87.
DOI
|
10 |
Sun, J., & Wang, X. (2010). Value differences between generations in China: A study in Shanghai. Journal of Youth Studies, 13(1), 65−81.
DOI
ScienceOn
|
11 |
The Retail Bulletion. (2009, October). Consumers relying on web reviews soars by 84%. The Retail Bulletion: The Complete Retail News Resources. Retrieved January 10, 2012, from http://www.theretailbulletin.com/news/consumers_relying_on_web_reviews_soars_by_84_26-10- 09/
|
12 |
The 2011 social shopping study. (2011, June). The e-tailing group and PowerReviews. Retrieved January 31, 2012, from http://www.powerreviews.com/assets/download/Social_Shopping_2011_Brief1.pdf
|
13 |
Thorisdottir, H., & Jost, J. (2011). Motivated closed-mindedness mediates the effect of threat on political conservatism. Political Psychology, 32(5), 785−811.
DOI
ScienceOn
|
14 |
Through the eyes of the consumer: 2010 consumer shopping habits survey. (2010). ChannelAdvisor. Retrieved January 13, 2012, from http://go.channeladvisor.com/rs/channeladvisor/ images/us-wp-consumer-survey-2010.pdf
|
15 |
Vermeir, I., & Van Kenhove, P. (2005). The influence of need for closure and perceived time pressure on search effort for price and promotional information in a grocery shopping context. Psychology & Marketing, 22(1), 71−95.
DOI
ScienceOn
|
16 |
Wang, Y., Sun, S., Lei, W., & Toncar, M. (2009). Examining beliefs and attitudes toward online advertising among Chinese consumers. Direct Marketing: An International Journal, 3(1), 52−66.
DOI
ScienceOn
|
17 |
Neuberg, S. L., Judice, T. N., & West, S. G. (1997). What the need for closure scale measures and what it does not: Toward differentiating among related epistemic motives. Journal of Personality and Social Psychology, 72(6), 1396−1412.
DOI
ScienceOn
|
18 |
Webster, D. M., & Kruglanski, A. W. (1994). Individual differences in need for cognitive closure. Journal of Personality and Social Psychology, 67(6) 1049−1062.
|
19 |
Xia, L., & Bechwati, N. N. (2008). Word of mouse: The role of cognitive personalization in online consumer reviews. Journal of Interactive Advertising, 9(1), 3−13.
DOI
|
20 |
Yao, E., Fang, R., Dineen, B. R., & Yao, X. (2009). Effects of customer feedback level and (in) consistency on new product acceptance in the click-and-mortar context. Journal of Business Research, 62(12), 1281−1288.
DOI
ScienceOn
|
21 |
Nunnally, J. C., & Bernstein, I. H. (1994). Psychometric theory (3rd ed.). New York, NY: McGraw-Hill.
|
22 |
Online consumer-generated reviews have significant impact on offline purchase behavior. (2007, November 29). com Score. Retrieved February 1, 2012, from www.comscore.com/Press_Events/Press_Releases/2007/11/Online_Consumer_ Reviews_Impact_Offline_Purchasing_Behavior/
|
23 |
Ono, H., & Zavodny, M (2003). Gender and the Internet. Social Science Quarterly, 84(1), 111−121.
DOI
ScienceOn
|
24 |
Park, C., & Lee, T. M. (2009). Antecedents of online reviews' usage and purchase influence: An empirical comparison of U.S. and Korean consumers. Journal of Interactive Marketing, 23(4), 332−340.
DOI
ScienceOn
|
25 |
Park, D. H., Lee, J., & Han, I. (2007). The effects of online consumer reviews on consumer purchasing intention: The moderating role of involvement. International Journal of Electronic Commerce, 11(4), 125−148.
DOI
ScienceOn
|
26 |
Petty, R. E., & Cacioppo, J. T. (1984). The effects of involvement on response to argument quantity and quality: Central and peripheral routes to persuasion. Journal of Personality and Social Psychology, 46(1), 69−81.
DOI
|
27 |
Park, D. H., & Lee, J. (2008). eWOM overload and its effect on consumer behavioral intention depending on consumer involvement. Electronic Commerce Research and Applications, 7(4), 386−398.
DOI
ScienceOn
|
28 |
Park, H., & Cho, H. (2012). Social network online communities: Information sources for apparel shopping. Journal of Consumer Marketing, 29(6), 400−411.
DOI
ScienceOn
|
29 |
Peterson, R. A. (1994). A meta-analysis of Cronbach's coefficient alpha. Journal of Consumer Research, 21(2), 381−391.
DOI
ScienceOn
|
30 |
Prendergast, G., Ko, D., & Yuen, S. Y. (2010). Online word of mouth and consumer purchase intentions. International Journal of Advertising, 29(5), 687−708.
DOI
|
31 |
Putrevu, S. (2001). Exploring the origins and information processing differences between men and women: Implications for advertisers. Academy of Marketing Science Review, 10, 1-14. Retrieved January 31, 2012, from http:// www.amsreview.org/articles/putrevu10-2001.pdf
|
32 |
Reichert, T., Heckler, S. E., & Jackson, S. (2001). The effects of sexual social marketing appeals on cognitive processing and persuasion. Journal of Advertising, 30(1), 13−27.
DOI
ScienceOn
|
33 |
Roets, A., & Van Hiel, A. (2007). Separating ability from need: Clarifying the dimensional structure of the need for closure scale. Personality and Social Psychology Bulletin, 33(2), 266−280.
DOI
|
34 |
Leaptrott, J., & McDonald, J. M. (2008). Looking before leaping: The effect of owner decisiveness on small business performance. Academy of Entrepreneurship Journal, 14(1), 1−12.
|
35 |
Romani, S. (2006). Price misleading advertising: Effects on trustworthiness toward the source of information and willingness to buy. Journal of Product & Brand Management, 15(2), 130−138.
DOI
ScienceOn
|
36 |
Kumar, N., & Benbasat, I. (2006). Research note: The influence of recommendations and consumer reviews on evaluations of websites. Information Systems Research, 17(4), 425−439.
DOI
ScienceOn
|
37 |
Lau, G. F., & Ng, S. (2001). Individual and situational factors influencing negative word of-mouth behaviour. Canadian Journal of Administrative Sciences, 18(3), 163−178.
|
38 |
Lee, H. H. (2012). Attributes of online review systems: An environmental design perspective. Journal of Global Fashion Marketing, 3(4), 158−171.
DOI
|
39 |
Lee, H. H., & Ma, Y. J. (2012). Consumer perceptions of online consumer product and service reviews: Focusing on information processing confidence and susceptibility to peer influence. Journal of Research in Interactive Marketing, 6(2), 110−132.
DOI
ScienceOn
|
40 |
Lee, M. H., Schellhase, R., Koo, D. M., & Lee, M. J. (2009). The impacts of need for cognitive closure, psychological wellbeing, and social factors on impulse purchasing. Journal of Global Academy of Marketing Science, 19(4), 44−56.
DOI
|
41 |
Lee, M., & Youn, S. (2009). Electronic word of mouth: How eWOM platforms influence consumer product judgment. International Journal of Advertising, 28(3), 473− 499.
DOI
|
42 |
Li, X., & Hitt, L. M. (2008). Self-selection and information role of online product reviews. Information Systems Research, 19(4), 456−474.
DOI
ScienceOn
|
43 |
Moneta, G. B., & Yip, P. P. Y. (2004). Construct validity of the scores of the Chinese version of the need for closure scale. Educational and Psychological Measurement, 64(3), 531−548.
DOI
|
44 |
Li, X., Hitt, L. M., & Zhang, Z. J. (2011). Product reviews and competition in markets for repeat purchase products. Journal of Management Information Systems, 27 (4), 9−42.
DOI
ScienceOn
|
45 |
Mannetti, L., Pierro, A., Kruglanski, A., Taris, T., & Bezinovic, P. (2002). A cross-cultural study of the need for cognitive closure scale: Comparing its structure in Croatia, Italy, USA and the Netherlands. British Journal of Social Psychology, 41(1), 139−156.
DOI
ScienceOn
|
46 |
Meyers-Levy, J. (1989). Gender differences in information processing: A selectivity interpretation. In. P. Caferrata & A. Tybout (Eds.), Cognitive and affective responses to advertising (pp. 219−260). Lexington, MA: Lexington Books.
|
47 |
Moskowitz, G. B. (1993). Individual differences in social categorization: The influence of personal need for structure on spontaneous trait inferences. Journal of Personality and Social Psychology, 65(1), 132−142.
DOI
ScienceOn
|
48 |
Mudambi, S. M., & Schuff, D. (2010). What makes a helpful online review? A study of customer reviews on Amazon. com. MIS Quarterly, 34(1), 185−200.
DOI
|
49 |
Neuberg, S. L., & Newsom, J. T. (1993). Personal need for structure: Individual differences in the desire for simpler structure. Journal of Personality and Social Psychology, 65(1), 113−131.
DOI
ScienceOn
|
50 |
Hair, J. F., Anderson, R. E., Tatham, R. L., & Black, W. C. (1998). Multivariate data analysis (5th ed.). Upper Saddle River, NJ: Prentice Hall.
|
51 |
Hu, N., Liu, L., & Zhang, J. J. (2008). Do online reviews affect product sales? The role of reviewer characteristics and temporal effects. Information Technology and Management, 9(3), 201−214.
DOI
|
52 |
Hennig-Thurau, T., Gwinner, K. P., Walsh, G., & Gremler, D. D. (2004). Electronic word-of-mouth via consumeropinion platforms: What motivates consumers to articulate themselves on the Internet? Journal of Interactive Marketing, 18(1), 38−52.
DOI
ScienceOn
|
53 |
Hogg, M. A. (2000). Subjective uncertainty reduction through self-categorization: A motivational theory of social identity processes. European Review of Social Psychology, 11(1), 223−255.
DOI
ScienceOn
|
54 |
Houghton, D. C., & Grewal, R. (2000). Please, let's get an answer - any answer: Need for consumer cognitive closure. Psychology & Marketing, 17(11), 911−934.
DOI
|
55 |
Huff, L. C., & Alden, D. L. (1998). An investigation of consumer response to sales promotions in developing markets: A three-country analysis. Journal of Advertising Research, 38(3), 47−56.
|
56 |
Kempf, D. A. S., & Palan, K. M. (2006). The effects of gen-der and argument strength on the processing of wordof- mouth communication. Academy of Marketing Studies Journal, 10(1), 1−18.
|
57 |
Klein, C. T. F., & Webster, D. M. (2000). Individual differences in argument scrutiny as motivated by need for cognitive closure. Basic and Applied Social Psychology, 22(2), 119−129.
DOI
|
58 |
Kline, R. B. (2007). Principles and practices of structural equation modeling (2nd ed.). New York, NY: The Guilford Press.
|
59 |
Korgaonkar, P., & Wolin, L. D. (2002). Web usage, advertising, and shopping: Relationship patterns. Internet Research: Electronic Networking Applications and Policy, 12(2), 191−204.
DOI
ScienceOn
|
60 |
Kotler, P., & Keller, K. L. (2005). Marketing management (12th ed.). Upper Saddle River, NJ: Pearson Prentice- Hall.
|
61 |
Kruglanski, A. W., & Webster, D. M. (1994). Motivated closing of the mind: "Seizing" and "freezing." Psychological Review, 103(2), 263−283.
|
62 |
Kruglanski, A. W., & Freund, T. (1983). The freezing and unfreezing of lay-inferences: Effects of impressional primacy, ethnic stereotyping, and numerical anchoring. Journal of Experimental Social Psychology, 19(5), 448−468.
DOI
|
63 |
Kruglanski, A. W., Webster, D. M., & Klem, A. (1993). Motivated resistance and openness to persuasion in the presence or absence of prior information. Journal of Personality and Social Psychology, 65(5), 861−876.
DOI
ScienceOn
|
64 |
Kruglanski, A. W., Atash, M. N., De Grada, E., Mannetti, L., Pierro, A., & Webster, D. M. (1997). Psychological theory testing versus psychometric nay-saying: Comment on Neuberg et al.'s (1997) critique of the need for closure scale. Journal of Personality and Social Psychology, 73(5), 1005−1016.
DOI
ScienceOn
|
65 |
Creamer, M. (2007). At last, the reviews are in: Wal-Mart wakes up to the power of the people. Advertising Age, 78(29), 1−27. Retrieved September 14, 2009, from http:// adage.com/article?article_id=119456
|
66 |
Deighton, J., Romer, D., & McQueen, J. (1989). Using drama to persuade. Journal of Consumer Research, 16(3), 335− 343.
|
67 |
Dennis, C., Harris, L., & Sandhu, B. (2002). From bricks to clicks: Understanding the e-consumer. Qualitative Marketing Research, 5(4), 281−290.
DOI
ScienceOn
|
68 |
Dillman, D. A. (2000). Mail and Internet surveys: The tailored design method. New York: John Wiley & Sons.
|
69 |
Djamasbi, S., Siegel, M., Skorinko, J., & Tullis, T. (2011). Online viewing and aesthetic preferences of generation Y and the baby boom generation: Testing user Web site experience through eye tracking. International Journal of Electronic Commerce, 15(4), 121−158.
DOI
ScienceOn
|
70 |
Dillon, T., & Reif, H. (2004). Factors influencing consumers' e-commerce commodity purchases. Information Technology Learning, and Performance Journal, 22(2), 1−12.
|
71 |
Doh, S. J., & Hwang, J. S. (2009). How consumers evaluate eWOM (electronic word of-mouth) messages. Cyberpsychology & Behavior, 12(2), 193−197.
DOI
ScienceOn
|
72 |
Galinsky, A. D., Maddux, W. W., Gilin, D., & White, J. B. (2008). Why it pays to get inside the head of your opponent: The differential effects of perspective taking and empathy in negotiations. Psychological Science, 19(4), 378−384.
DOI
ScienceOn
|
73 |
Garbarino, E., & Strahilevitz, M. (2004). Gender differences in the perceived risk of buying online and the effects of receiving a site recommendation. Journal of Business Research, 57(7), 768−775.
DOI
ScienceOn
|
74 |
Ghose, A., & Ipeirotis, P. G. (2007). Designing novel review ranking systems: Predicting the usefulness and impact of reviews. Proceedings of the ninth international conference on Electronic Commerce, USA, 303−309.
|
75 |
Gilly, M. C., Graham, J. L., Wolfinbarger, M. F., & Yale, L. J. (1998). A dyadic study of interpersonal information search. Journal of Academy of Marketing Science, 26(2), 83−100.
DOI
ScienceOn
|
76 |
Global advertising: Consumers trust real friends and virtual strangers the most. (2009, July 7). Nielsen Company. Retrieved January 29, 2012, from http://blog.nielsen. com/nielsenwire/consumer/global-advertising-consumers- trust-real-friends-and-virtual-strangers-the-most/
|
77 |
Bagozzie, R. P., & Yi, Y. (1988). On the evaluation of structural equation models. Journal of the Academy of Marketing Science, 16(1), 74−94.
DOI
|
78 |
Goldsmith, R. E., & Horowitz, D. (2006). Measuring motivations for online opinion seeking. Journal of Interactive Advertising, 6(2), 3−14.
DOI
|
79 |
Gruen, T. W., Osmonbekov, T., & Czaplewski, A. J. (2006). e-WOM: The impact of customer-to-customer online know-how exchange on customer value and loyalty. Journal of Business Research, 59(4), 449−456.
DOI
ScienceOn
|
80 |
Gwinner, K. P., Gremler, D. D., & Bitner, M. J. (1998). Relational benefits in services industries: The customer's perspective. Journal of the Academy of Marketing Science, 26(2), 101−114.
|
81 |
Bailey, A. A. (2005). Consumer awareness and use of product review websites. Journal of Interactive Advertising, 6(1), 68−81.
DOI
|
82 |
Berger, C. R., & Calabrese, R. J. (1975). Some explorations in initial interaction and beyond: Toward a developmental theory of interpersonal communication. Human Communication Research, 1(2), 99−112.
DOI
ScienceOn
|
83 |
Bettman, J. R. (1973). Perceived risk and its components: A model and empirical test. Journal of Marketing Research, 10(2), 184−190.
DOI
ScienceOn
|
84 |
Bickart, B., & Schindler, R. M. (2001). Internet forums as influential sources of consumer information. Journal of Interactive Marketing, 15(3), 31−40.
DOI
ScienceOn
|
85 |
Block, J., & Block, J. (1951). An investigation of the relationship between intolerance of ambiguity and ethnocentrism, Journal of Personality, 19(3), 303−311.
|
86 |
Chakravarty, A., Liu, Y., & Mazumdar, T. (2010). The differential effects of online word-of-mouth and critics' reviews on pre-release movie evaluation. Journal of Interactive Marketing, 24(3), 185−197.
DOI
ScienceOn
|
87 |
Bradac, J. J. (2001). Theory comparison: Uncertainty reduction, problematic integration, uncertainty management, and other curious constructs. Journal of Communication, 51(3), 456−476.
DOI
|
88 |
Brumfield, E. J. (2008). Using online tutorials to reduce uncertainty in information seeking behavior. Journal of Library Administration, 48(3-4), 365−377.
DOI
ScienceOn
|
89 |
Case, C. J., & King, D. L. (2003). Quantifying student internet purchasing behavior. In A. Alkafaj & J. Bivermen (Eds.), Business research yearbook, 10 (pp. 88−92). Sa-line, MI: Mcmaughton & Gunn.
|
90 |
Chatterjee, P. (2001). Online reviews: Do consumers use them? In M. C. Gilly & J. Myers-Levy (Eds.), Advances in consumer research (pp. 129−134). Provo, UT: Association for Consumer Research.
|
91 |
Chen, Y., & Xie, J. (2008). Online consumer review: Wordof- mouth as a new element of making communication mix. Management Science, 54(3), 477−491.
DOI
ScienceOn
|
92 |
Choi, J. A., Koo, M., Choi, I., & Auh, S. (2008). Need for cognitive closure and information search strategy. Psychology & Marketing, 25(11), 1027−1042.
DOI
ScienceOn
|
93 |
Clare, C. (2010). Receiver perspectives of the determinants that influence eWOM adoption: An exploratory study. MMU Research, Research Institute for Business and Management. Retrieved March 10, 2010, from http:// www.ribm.mmu.ac.uk/symposium2010/fullpapers/Clare,% 20Carl.pdf
|
94 |
Cole, C., Laurent, G., Drolet, A., Ebert, J., Gutchess, A., Lambert-Pandraud, R., Mullet, E., Norton, M., & Peters, E. (2008). Decision making and brand choice by older consumers. Marketing Letters, 19(3-4), 355−365.
DOI
|