Developing a B2C Channel Relationship Model: Between Apparel Consumers and Department Stores |
Lee, Soo-Jin (Dept. of Clothing & Textiles, Sungkyunkwan University) |
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The use of pledge to build and sustain commitment in distribution channels
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Paradigms lost: On theory and method in research in marketing
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DOI |
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Relationship marketing and distribution channels
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DOI |
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Models for multitrait-multimethod matrix analysis
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Distribution channels as political economies: A framework for competitive analysis
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Relationship marketing in three dimensions
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DOI ScienceOn |
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Consumer responses to stock-outs
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Relationship marketing: The strategic continuum
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DOI |
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Second Research Conference on Relationship Marketing: Theory, Methods, and Applications
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Cultivating service brand equity
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DOI ScienceOn |
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Customers' motivations for maintaining relationships with service providers
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DOI ScienceOn |
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Preventing the premature death of relationship marketing
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Evaluating structural equations models with unobervable variables and measurement error
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DOI |
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Determinanats of long-term orientation in buyer-seller relationships
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DOI ScienceOn |
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How exchange for resale differs from exchange for consumption
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Asymmetrical commitment in business relationships
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DOI ScienceOn |
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Antecedents and consequences of relationship importance and relationship quality during the sales process
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On the profitability of long-life customers in a noncontractual setting: An empirical investigation and implications for marketing
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DOI ScienceOn |
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Relationship marketing and the consumer
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Some dangerous axioms of relationship marketing
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DOI ScienceOn |
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Determinants of relationship quality: An artificail neural network analysis
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DOI ScienceOn |
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Social ties and word-of-mouth referral behavior
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DOI ScienceOn |
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Consumer attitudes toward marketing in England and the United States
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DOI |
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The effects of supplier fairness on vulnerable resellers
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DOI ScienceOn |
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Structural equation modeling in practice: A review and recommended two-step approach
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DOI |
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Measuring physical distribution service quality
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DOI ScienceOn |
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Investigating the positive and negative sides of personal relationships: Through a lens darkly?
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Consumer equity in relationship marketing
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The new marketing: Developing long-term interactive relationships
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DOI ScienceOn |
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The antecedents and consequences of customer-centric marketing
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DOI ScienceOn |
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Interorganizational governance in marketing channels
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DOI ScienceOn |
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Customers: Love'em or lose'em
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Relationship marketing in consumer markets: Antecedents and consequences
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DOI |
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The effects of perceived justice on complainants negative word-of-mouth behavior and repatronage intentions
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DOI ScienceOn |
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A role theory perspective on dyadic interactions: The service encounter
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DOI ScienceOn |
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Implementation requiress a relationship marketing paradigm
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DOI ScienceOn |
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Second Research Conference on Relationships Marketing: Theory, Methods, and Applications
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Communicative responses to problematic events in close relationships Ⅰ: The variety and facets of goals
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DOI ScienceOn |
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The shadow of the future: Effects of anticipated interaction and frequency of contact on buyer-seller cooperation
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DOI ScienceOn |
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Effect of the user participation process and task meaningfulness on key information system outcomes
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DOI ScienceOn |
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Determinants of continuity in conventional industrial channels dyads
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DOI ScienceOn |
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Technical complexity and consumer knowledge as moderators of service quality evaluation in the automobile service industry
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DOI ScienceOn |
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The different roles of satisfaction trust, and commitment in customer relationships
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DOI ScienceOn |
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The dark side of longterm relationships in marketing services
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Relationships between providers and users of market research: The dynamics of trust within and between organizations
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Attribution in social and parasocial relationships
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