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Two Phase Hierarchical Clustering Algorithm for Group Formation in Data Mining  

황인수 (전주대학교 정보기술학부)
Publication Information
Korean Management Science Review / v.19, no.1, 2002 , pp. 189-196 More about this Journal
Abstract
Data clustering is often one of the first steps in data mining analysis. It Identifies groups of related objects that can be used as a starling point for exploring further relationships. This technique supports the development of population segmentation models, such as demographic-based customer segmentation. This paper Purpose to present the development of two phase hierarchical clustering algorithm for group formation. Applications of the algorithm for product-customer group formation in customer relationahip management are also discussed. As a result of computer simulations, suggested algorithm outperforms single link method and k-means clustering.
Keywords
Data Mining; Data Clustering; Crm; Algorithm;
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