Browse > Article
http://dx.doi.org/10.7737/JKORMS.2012.37.3.057

A Study on the Adoption Behavior of B2C Public Cloud Service in Korea  

Roh, Doo-Hwan (한양대학교 경영학과)
Chang, Suk-Gwon (한양대학교 경영학부)
Publication Information
Abstract
The recent proliferation of various smart devices like the smartphone, tablet PC, and smart TV enables consumers to download various applications from the network and to access private files stored in their desktop server at any time and at any place. The trend of ubiquitous access seems to have become stronger and more diversified toward a ubiquitous network computing environment with the aggressive deployment of commercial cloud services. Recently, many Korean network service providers launched commercial B2C public cloud services, which were widely adopted by smart device users. They include Daum cloud, N drive, ucloud, and uplus box, mostly provided by major Korean telecom companies and portals. This paper aims to explore consumers' adoption behaviors toward the B2C public cloud services that were recently deployed in the Korean market. In order to achieve the goal, we identified key influencing factors that affect the consumers' adoption behaviors, based on an extension of the technology acceptance model (TAM). Several hundred smart device users were surveyed to test the generic regression model with the extended set of TAM variables.
Keywords
Uesr Acceptance; Technology Acceptance Model; B2C Cloud Service;
Citations & Related Records
Times Cited By KSCI : 2  (Citation Analysis)
연도 인용수 순위
1 Igbaria, M., "An Examination of the Factors Contributing to Technology Acceptance Accounting," Management and Information Technologies, Vol.4, No.4(1994), pp.205-224.   DOI   ScienceOn
2 JungHan, S. and R. DooHwan, "An Exploratory Study on the Adoption Behavior of B2C Public Cloud Service in Korea," NAEC 2011 Procedding, 2011.
3 Kolsaker, A. and C. Payne, "Engendering trust in e-commerce:a study of genderbased concerns," Marketing Intelligence and Planning, Vol.20, No.4(2002), pp.206-214.   DOI   ScienceOn
4 Kwon, H.S. and L. Chidambaram, "A Test of Technology Acceptance Model:The case of Cellular Telephone Adoption," Proceefing of the 33rd hawaii International Conference on System Sciences, (2000), pp.1-10.
5 Lin, C.A., "Exploring personal computer adoption dynamics," Journal of Broadcasting and Electronic Media, Vol.42, No.1(2000), pp.95-112.
6 Lu, T., J. Yao, C. Yu, "Personal innovativeness, social influences and adoption of wireless Internet services via mobile technology," Journal of Strategic Information Systems, Vol.14, No.3(2005), pp.245-268.   DOI   ScienceOn
7 Pierce, J.L. and A.L. Delbecq, "Organizational Structure, Individual Attitude, and Innovation, Acad," Management Rev., (1977), pp.27-37.
8 Rogers, E.M., "Diffusion of Innovation," 4th ed., the Free Press, NewYork, 1995.
9 Ruth, C., "Applying a Modigied Technology Acceptance Model to Determine Factors Affecting Behavioral Intention to Adopt electronic Shopping on the World Wode Web:A Structural Equation Modeling Approach," Doctoral Thesis, Drexel University, 2000.
10 Taylor, S. and P. Todd, "Understanding information technology usage:a test of competing models," Information Systems Research, Vol.6, No.2(1995), pp.144-176.   DOI   ScienceOn
11 Venkatesh, V. and F.D. Davis, "A theoretical extension of the technology acceptance model: four longitudinal field studies," Management Science, Vol.46, No.2(2000), pp.186-204.   DOI   ScienceOn
12 Zmud, R.W., "An Examination of 'Push-Pull' Theory Applied to Process Innovation in Knowledge Work," Management Sci., Vol.30(1984), pp.727-738.   DOI   ScienceOn
13 성병용, "국내 기업의 클라우드 컴퓨팅 동향 및 전망", .정보처리학회지., (2009), p.14
14 진정숙, 조로사, 박주석, "모바일 마이크로블로깅(Mobile Microblogging) 서비스의 사용요인에 관한 연구", 경영과학, 제28권, 제3호(2011), pp.83-94.
15 이웅규, 권정일 "기술수용모형과 전환비용의 관계 분석", 한국경영과학회지, 제37권, 제1호 (2012), pp.89-104.
16 이정우, 한현정 "인스턴트 메신저:합리적 행동이론의 실제", .한국경영과학회지., 제29권, 제4호(2004), pp.159-173.
17 이주영, "클라우드 서비스 컴퓨팅의 특징 및 사업자별 제공 서비스 현황", .정보통신정책연구원., (2010), pp.1-4
18 홍세희, "구조방정식 모형의 적합도 지수 선정기준과 그 근거", 한국임상심리학회지, 제19권, 제1호(2000), pp.161-177.
19 Agarwal, R. and J. Prasad, "Are individual differences germane to the acceptance of new information technologies?," Decision Sciences, Vol.30, No2(1999), pp.361-391.   DOI
20 Davis, F.D., "A technology acceptance model for empirically testing new end-user information systems:theory and results," Doctoral Dissertation, Sloan School of Management, Massachusetts Institute of Technology, 1986.
21 Davis, F.D., "Perceived usefulness, perceived ease of use, and user acceptance of information technology," MIS Quarterly, (1989), pp.319-339.
22 Davis, F.D., "User acceptance of information technology:system characteristics, user perceptions and behavioral impacts," International Journal of Man-Machine Studies, Vol.38(1993), pp.475-487.   DOI   ScienceOn
23 Downing, C.E., "Rhetoric or Reality? The Professed Satisfaction of Older Customers with Information Technology," Journal of End User Computing, Vol.9, No.1(1997), pp.15-27.   DOI
24 Hayduk, L.A., "Structural Equation Modeling with LISREL," Johns Hopkins University Press, Baltimore, MD., 1987.
25 Hoffman, D. and T.P. Novak, "Marketing in Hypermedia Computer-Mediated Environment: Conceptual Foundations," Working Paper, Vol.1(1996).