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An Empirical Approach to the Influence of IT Assets Security and Information Security Service on Information Security Qualify and Satisfaction  

Kwon, Soon-Jae (인하대학교 BK21 지능형 유비쿼터스 물류기술 연구사업단)
Lee, Kun-Chang (성균관대학교 경영학부)
Kim, Chang-Hyun (성균관대학교 경영학부)
Publication Information
Journal of the Korean Operations Research and Management Science Society / v.32, no.2, 2007 , pp. 149-162 More about this Journal
Abstract
In the era of the internet and ubiquitous computing, IS users are still facing a variety of threats. Therefore, a need of more tightened information security service increases unprecedentedly. In this sense, this study is aimed at proposing a new research model in which IT assets (i.e., network, system, and information influence) Security and Information Security Service (i.e., confidentiality, integrity, nonrepudiation, authentication) affect information security quality positively, leading to users' satisfaction eventually. To prove the validity of the proposed research model, PLS analysis is applied with valid 177 questionnaires. Results reveal that both IT assets Security and Information Security Service influence informations security qualify positively, and user satisfaction as well. From the results, it can be concluded that Korean government's recent orchestrated efforts to boost the IT assets Security and Information Security Service helped great improve the information security quality and user satisfaction.
Keywords
System; Information; Confidentiality; Integrity; Nonrepudiation; Authentication; Information Security Quality; Information Security Satisfaction;
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