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http://dx.doi.org/10.17703/JCCT.2021.7.3.173

A Study on the Learners' Class Satisfaction in Synchronous Online Classes  

Han, Jinhee (Charis Liberal Art College, Changshin Univ)
Publication Information
The Journal of the Convergence on Culture Technology / v.7, no.3, 2021 , pp. 173-178 More about this Journal
Abstract
This study aimed to understand and analyze the learners' class satisfaction and the effectiveness of synchronous online classes after COVID-19. A total of 188 learners participated in the survey conducted at the end of the Fall Semester 2020 at C University located Gyeongsangnam-do. Findings revealed that learners' satisfaction with the synchronous online classes was relatively low, and the learners had negative perception of that. Learning content have the biggest effect on the learners' class satisfaction. Next came class management and the online learning platform. Therefore, instructors need to organize learning content effectively and enhance learners' understanding considering the most influential variable, learning content so that learners are satisfied with the synchronous online classes. Also, instructors should make it possible for learners to get familiar with the online learning platform and use it without any problems through systematic and faithful class design for effective learning in unfamiliar online learning environment. In addition, instructors need to know learners' needs and difficulties and plan their synchronous online classes. This study has limitations in that it was conducted only at one college and the limited number of variables was measured.
Keywords
Online Class; Synchronous; Learners; Satisfaction; Learning Content;
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