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http://dx.doi.org/10.17703/JCCT.2021.7.1.300

Analysis of Collaboration Method Used according to the Characteristics of Each Stage of the Design Process  

Jung, Young-Wook (Dept. of Industrial Design, Seoul Women's Univ)
Publication Information
The Journal of the Convergence on Culture Technology / v.7, no.1, 2021 , pp. 300-308 More about this Journal
Abstract
The epidemic of COVID19 caused a big change in design collaboration, which has been conducting using face-to-face interaction. Designers actively used video conferencing and online document tools in situations where face-to-face meetings were difficult, and this gave them an opportunity to experience that non-face-to-face collaboration can be more effective in a specific design process. In this regard, this study attempted to find out which activities during the design process are more compelling in face-to-face collaboration or non-face-to-face collaboration. To do this, three user experience design projects conducted after the COVID19 epidemic were analyzed through a retrospective interview method. As a result, during four design stages, 'Discover, Define, Develop, Deliver', face-to-face collaboration is necessary for the areas that require creative problem solving through active interaction. In contrast, non-face-to-face collaboration is preferred and more effective when designers need their own space and proceed their design work. In addition, the aspects of design tools supporting non-face-to-face collaboration were also illustrated. Findings discovered through this study are expected to contribute to research on the design process later.
Keywords
Design Process; Design Problem-Solving; Design Collaboration; Non-face-to-face Collaboration;
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