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http://dx.doi.org/10.5394/KINPR.2015.39.3.223

Study on the Job Satisfaction of Customs Officials at Port Customs - Focus on Ocean Fisheries Officials at Port Customs -  

Choi, Dong-Hoon (Intellectual Investigation Section 1, Busan Main Customs)
Park, Jin-Hee (Department of Logistics, Korea Maritime and Ocean University)
Lee, Min-Gyu (Department of Logistics, Graduate School of Korea Maritime and Ocean University)
Publication Information
Journal of Navigation and Port Research / v.39, no.3, 2015 , pp. 223-231 More about this Journal
Abstract
Korea port customs surveillance of administration is operated around the 24 hours without a break in accordance with the characteristic of trade, in this specific environment, Ocean fisheries officials are performing this important duty. This research investigated various factors which might influence Korea Customs Service civil servants who are engaged in port, based on advanced researches on job satisfaction and Herzberg's two factors(motive hygene factor), and analyzed the difference in job satisfaction in respect of job satisfaction composition according to Ocean fisheries officials at port customs sociodemographic characteristics through a survey. Also, the researcher comprehended the factors of job satisfaction which have the biggest influence on the whole job satisfaction. Based on the analysis result, The researcher expects that the results of this research can contribute to customs administration's inherent goal achievement by finding out customs civil servants' job satisfaction degradation factors, who are engaged in port surveillance of administration, and properly controlling them and improving organizational members' job satisfaction.
Keywords
Korea port customs; surveillance of administration; Ocean fisheries officials; Job satisfaction; Statistical analysis;
Citations & Related Records
Times Cited By KSCI : 3  (Citation Analysis)
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