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| 2 | 러스 웅거, 캐롤린 챈들러, 이지현, 이춘희 역, (2010), UX디자인 프로젝트 가이드, 위키북스 |
| 3 | Alan Cooper, (1999) , The Inmates Are Running the Asylum, sams |
| 4 | Gaver, W.W., Dunne, A., & Pacenti, E., (1999), Cultural Probes, ACM interactions, Vol. 6(1), pp21-29 DOI |
| 5 | Hugh Beyer & Karen Holtzblatt, (1998) , Contextual Design Defining Customer-Centered Systems, Morgan Kaufmann |
| 6 | Kim Goodwin, (2009), Designing for The Digital Age, Wiley |
| 7 | Mike Kuniavsky, (2003), Observing The User Experience, Morgan Kaufmann |
| 8 | Paul Hekkert, Peter Lloyd and Matthijs van Dijk, (2009), Vision in Product Design : Handbook for Innovators. BIS Publishers |
| 9 | Sleeswijk Visser, F., van der Lugt, R., Stappers, P.J., (2005), Contextmapping: experiences from practice, CoDesign, Vol. 1, No. 2, pp.119-149 DOI |
| 10 | Definition of User Experience by N/N Group (http://www.nngroup.com/about/userexperience.html) |
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