Browse > Article
http://dx.doi.org/10.7739/jkafn.2014.21.4.466

The Relationship between Emotional Intelligence and Stress Coping of Nurses  

Park, Hyoung-Sook (College of Nursing, Pusan National University)
Ha, Jae-Hyun (Department of Nursing, Masan University)
Lee, Mee-Hun (Dong-Eui Medical Center)
Lee, Hyun-Ju (Inje University Pusan Paik Hospital)
Publication Information
Journal of Korean Academy of Fundamentals of Nursing / v.21, no.4, 2014 , pp. 466-474 More about this Journal
Abstract
Purpose: The purpose of this study was to identify the relationship between emotional intelligence and stress coping of nurses in hospitals. Method: The study was a descriptive-correlational study with a convenience sample of 298 nurses. Descriptive statistics t-test, Mann-Whitney U, One-way ANOVA and Pearson correlation coefficients were used for data analysis. Results: The results of this study were as follows; Emotional intelligence was higher in married nurses than unmarried nurses (t=-2.90, p=.004). Nurses with a clinical career of 4~7 years had better stress coping than nurses with shorter careers (F=5.60, p=.004). Ward nurses better stress coping than nurses in emergency rooms and Intensive care units (F=4.43, p=.013). Fixed shift nurses had better stress coping than nurses on rotation shifts (t=-2.37, p=.019). There was a significant positive correlation between emotional intelligence and stress coping(r=.29, p<.001). Conclusion: The results indicate that stress coping is better in nurses with higher emotional intelligence, 4~7 year clinical experience, working on ward a as well as having a fixed shift. However further development and application of programs which can improve nurses' emotional intelligence are needed.
Keywords
Emotional Intelligence; Nurses; Emotional Stress; Coping Behavior;
Citations & Related Records
Times Cited By KSCI : 12  (Citation Analysis)
연도 인용수 순위
1 Ko YK, Kang KH. A study on the relationship between self-efficacy, collective-efficacy and job stress in the nursing staff. Journal of Korean Academy of Nursing Administration. 2006;12(2):276-286.   과학기술학회마을
2 Joo YS, Han SS. The effects of leader's emotional intelligence and nurse's own emotional intelligence on organizational commitment and organizational citizenship behavior. Journal of Korean Academic Society Nursing Education. 2013;19(2):194-202. http://dx.doi.org/10.5977/jkasne.2013.19.2.194   DOI
3 Han SS, Sohn IS, Kim NE. New nurse turnover intention and influencing factors. Journal of Korean Academy Nursing. 2009;39(6):878-887. http://dx.doi.org/10.4040/jkan.2009.39.6.878   과학기술학회마을   DOI
4 Lee KH, Song JS. The effect of emotional intelligence on self-efficacy and job stress of nurses: Mediating role of self-efficacy. Journal of Korean Academy of Nursing Administration. 2010;16(1):17-25. http://dx.doi.org/10.11111/jkana.2010.16.1.17   과학기술학회마을   DOI
5 Bong YS, So HS, You HS. A study on the relationship between job stress, self-efficacy and job satisfaction in nurses. Journal of Korean Academy of Nursing Administration. 2009;15(3):425-433.   과학기술학회마을
6 Freshwater D, Stickley T. The heart of the art: Emotional intelligence in nurse education. Nursing Inquiry. 2004;11(2):91-98. http://dx.doi.org/10.1111/j.1440-1800.2004.00198.x   DOI   ScienceOn
7 Wong CS, Law KS. The effects of leader and follower emotional intelligence on performance and attitude: An exploratory study. Leadership Quarterly. 2002;13(3):.243-274. http://dx.doi.org/10.1016/S1048-9843(02)00099-1   DOI   ScienceOn
8 Song MS, Kim SY. The relationship between emotional intelligence and job stress as perceived by child care teachers. Journal of Future Early Childhood Education. 2009;16(4): 99-119.
9 Kim JH, Lee YM, Joung HY, Choo HS, Won SJ, Kwon SY, et al. Effects of emotional labor, emotional intelligence and social support on job stress in clinical nurses. Journal of Korean Academy of Fundamentals of nursing. 2013;20(2):157-167. http://dx.doi.org/10.7739/jkafn.2013.20.2.157   과학기술학회마을   DOI   ScienceOn
10 Chang EM, Daly JW, Hancock KM, Bidewell J, Johnson A, Lambert VA, et al. The relationships among workplace stressors, coping methods, demographic characteristics and health in Australian nurses. Journal of Professional Nursing. 2006;22(1):30-38. http://dx.doi.org/10.1016/j.profnurs.2005.12.002   DOI   ScienceOn
11 Lazarus RS, Folkman S. Stress, appraisal and coping. New York: Springer Publishing Company; 1984. p. 1-456.
12 Han SJ. Influence of clinical nurses' emotional intelligence on their career commitment and turnover intention: Moderating role of career commitment. Journal of the Korea Contents Association. 2011;11(7):418-425. http://dx.doi.org/10.5392/JKCA.2011.11.7.418   과학기술학회마을   DOI   ScienceOn
13 himizutani M, Odagiri Y, Ohya Y, Shimomitsu T, Kristensen TS, Maruta T, et al. Relationship of nurse burnout with personality characteristics and coping behaviors. Industrial Health. 2008;46(4):326-335. http://dx.doi.org/10.2486/indhealth.46.326   DOI   ScienceOn
14 Han SY, Lee YM. The effect of emotional intelligence on organization communication satisfaction and job satisfaction. Journal of the Korea Academia-Industrial Cooperation Society. 2011;12(12):5493-5499. http://dx.doi.org/10.5762/KAIS.2011.12.12.5493   과학기술학회마을   DOI   ScienceOn
15 Baek MW. A comparative study on job stress and coping of the nurses in ICU and cancer ward. Korean Journal of Rehabilitation Nursing. 2007;10(2):81-89.   과학기술학회마을
16 Lee S. Emotional intelligence and job stress of clinical nurses in local public hospitals. Journal of Korean Academy of Nursing Administration. 2010;16(4):466-474. http://dx.doi.org/10.11111/jkana.2010.16.4.466   과학기술학회마을   DOI
17 Han KS, Choi MY, Lee SJ. Experiences of job stress-coping in health care professionals. Korean Journal of Stress Research. 2013;21(2):131-139.
18 Goleman D. Emotional intelligence. New York: Bantam Books; 2005. p. 1-384.
19 Lim JS. A study on the relationship between the emotional intelligence, attitudes, and behavior of employees [master's thesis]. Seoul: Korea University; 2004.
20 Park HY. Job stress and coping measures of nurses in the national general hospitals [master's thesis]. Seoul: Sungshin University; 2010.
21 Park SM, Park OI, Moon H. The effect of the emotional intelligence on the relationship between emotional labor and turnover intention of the general hospital nurses. Health and Social Welfare Review. 2013;33(3):540-564.   DOI
22 Park HS, Gang EH. A study on job stress and the coping of ICU nurses. Journal of Korean Academy of Nursing. 2007;37(5):810-821.   과학기술학회마을   DOI
23 Por J, Barriball L, Fitzpatrick J, Roberts J. Roberts. Emotional intelligence: Its relationship to stress, coping, well-being and professional performance in nursing students. Nurse Education Today. 2011;31(8):855-860. http://dx.doi.org/10.1016/j.nedt.2010.12.023   DOI   ScienceOn
24 Baik DW, Yom YH. Effects of social support and emotional intelligence in the relationship between emotional labor and burnout among clinical nurses. Journal of Korean Academy of Nursing Administration. 2012;18(3):271-280. http://dx.doi.org/10.11111/jkana.2012.18.3.271   과학기술학회마을   DOI
25 Montes-Berges B, Augusto JM. Exploring the relationship between perceived emotional intelligence, coping, social support and mental health in nursing students. Journal of Psychiatric and Mental Health Nursing. 2007;14(2):163-171. http://dx.doi.org/10.1111/j.1365-2850.2007.01059.x   DOI   ScienceOn