Browse > Article
http://dx.doi.org/10.7739/jkafn.2012.19.4.503

Factors Influencing Turnover Intention in Emergency Department Nurses  

Cho, Soo Yeon (Dongnam Inst. of Radiological & Medical Sciences)
Sung, Mi Hae (Institute for Health Science, Department of Nursing, Inje University)
Publication Information
Journal of Korean Academy of Fundamentals of Nursing / v.19, no.4, 2012 , pp. 503-510 More about this Journal
Abstract
Purpose: The purpose of this study was to identify the factors influencing emergency department (ED) nurses' turnover intention. Methods: The study was conducted with 241 nurses from ED of 20 general hospitals in Busan. The survey data were collected from May 1 to July 31, 2010 and were analyzed using frequencies, percentages, means, t-test, ANOVA, Pearson correlation coefficient and stepwise multiple regression with the SPSS Win 17.0 program. Results: There were statistically significant differences in turnover intention depending on age, regular change in department, and nursing experiences. A significant positive correlation was found between job stress and turnover intention and a significant negative correlation between organizational commitment and turnover intention. The significant factors influencing turnover intention were regular change in department, job stress, and organizational commitment, which explained about 13.7% of the variance. Conclusion: Considering this results, nursing managers should analyze these main factors which affect turnover intention and create ways to decrease turnover intentions, and thus decrease high turnover intention.
Keywords
Nurse; Stress; Emotional intelligence; Commitment; Personnel turnover;
Citations & Related Records
Times Cited By KSCI : 1  (Citation Analysis)
연도 인용수 순위
1 Ashforth, B. E., & Humphrey, R. H. (1993). Emotional labor in service roles: The influence of identity. Academy of Management Review, 18, 88-115.
2 Baek, M. H. (2010). Job stress, job satisfaction, and turnover intention of new nurses at emergency department. Unpublished master's thesis, Yonsei University, Seoul.
3 Chang, P. L., Chou, Y. C., & Cheng, F. C. (2007). Career needs, career development programmes, organizational commitment and turnover intention of nurses in taiwan. Journal of Nursing Management, 15. 801-810.   DOI   ScienceOn
4 Cowin L. S., & Hengstberger-Sims, C. (2006). New graduate nurse self-concept and retention. International Journal of Nursing Studies, 43, 59-70.   DOI   ScienceOn
5 Han, S. J. (2011). Influence of clinical nurses' emotional intelligence on their career commitment and turnover intention: Moderating role of career commitment. Journal of Contents Society, 11(7), 418-425.
6 Humphreys, J., Brunsen, B., & Davis, D. (2005). Emotional structure and commitment : Implications for health care management. Journal of Health Organization and Management, 19, 120-129.   DOI   ScienceOn
7 Jang, E. J. (2010). Rate of turnover less than 1 year in hospital. Retrieved July 25, 2012, from http://www.mdtoday.co.kr/mdtoday/index.html?no=144043
8 Joung, M. S., & Kim, K. J. (2006). A study on the effect of emotional labor and leader`s emotional intelligence on job satisfaction and organizational commitment for nurses. Korean Journal of Hospital Management, 11(4), 1-18.
9 Kim, K. S. (2005). A study on nurses' emotional intelligence, nursing performance, organizational commitment, and turnover intension. Unpublished master's thesis, Sungkyunkwan University, Seoul.
10 Kim, M. R. (2007). Influential factors on turnover intention of nurses: The affect of nurse's organizational commitment and career commitment to turnovers intention. Unpublished master's thesis, Ewha Womans University, Seoul.
11 Kim, M. J., & Gu, M. O. (1985). An analytical study of work stress among clinical nurses. Journal of Korean Academy of Nursing, 15(3), 39-49.
12 Kim, S. K. (2008). Human behavior in organizations. Seoul: Myung Kyung Sa.
13 Kim, Y. R. (2007). A study on the turnover intention of the oncology nurse. Unpublished master's thesis, Chonnam National University, Gwangju.
14 Lee, S. C. (2004). A study on relationships between emotional intelligence and outcome. Unpublished master's thesis, Korea University, Seoul.
15 Li, M. H. (2009). A study about influence of the exhaustion on job stress among the nurses; Sensitivity of the emotion intelligence. Unpublished master's thesis, Changwon National University, Changwon.
16 Mayer, J. D., & Salovey, P. (1997). What is emotional intelligence? In P. Salovey & D. Sluyter (Eds). Emotional development and emotional intelligence: Implications for Educators. New York; Basic Books.
17 Mowday, R. T., Steers, R. M., & Porter, L. W. (1979). The measurement of organizational commitment. Journal of Vocational Behavior, 14, 224-247.   DOI
18 Oh, M. O., Sung, M. H., & Kim, Y. W. (2011). Job stress, fatigue, job satisfaction and commitment to organization in emergency department nurses. Journal of Korean Clinical Nursing Research, 17, 215-227.
19 Yun, Y. B., & Ryu, J. H. (2010). The effects of a child's temperament, developmental level and mother's child-rearing attitudes on emotional intelligence. Journal of Korea Open Association for Early Childhood Education, 15(6), 235-253.
20 Nikolaou, I., & Tsaousis, I. (2002). Emotional intelligence in the workplace: Exploring its effects on occupational stress and organinzational commitment. International Journal of Organizational Analysis, 10, 327-342.   DOI   ScienceOn
21 Price, J. L., & Mueller, C. W. (1981). Professional turnover: The case for nurses. New York : SP Medical & Scientific Books.
22 Sung, Y. H., Hwang, M. S., Kim, K. S., & Chun, N. M. (2010). Influence of clinical nurse specialists' emotional intelligence on their organizational commitment and turnover intention. Journal of Korean Academy of Nursing Administration, 16, 259-266.   DOI
23 Wong, C. S., & Law, K. S. (2002). The effects of leader and follower emotional intelligence on performance and attitude: An exploratory study. The Leadership Quarterly, 13, 243-273.   DOI   ScienceOn
24 Yang, Y. (2009). Job stress and turnover: Focusing on the moderating effect of emotion and trust. Unpublished master's thesis, Changwon National University, Changwon.
25 Yang, Y. S. (2008). ICU new nurses' job stress, job satisfaction, organizational commitment and turnover intention. Unpublished master's thesis, Ewha Womans University, Seoul.
26 Yoon, C. K., & Lee, H. N. (2003). A study on the job stress of nurses in hospital. Journal of the Korean Society of Health Statistics, 28(2), 95-109.
27 Yoon, K. S. (2003). A study on the job stress and coping of emergency nurses. Unpublished master's thesis, Chung Ang University, Seoul.