Browse > Article
http://dx.doi.org/10.1016/j.shaw.2016.05.002

Buffering Effect of Job Resources in the Relationship between Job Demands and Work-to-Private-Life Interference: A Study among Health-Care Workers  

Viotti, Sara (Department of Psychology, University of Turin)
Converso, Daniela (Department of Psychology, University of Turin)
Publication Information
Safety and Health at Work / v.7, no.4, 2016 , pp. 354-362 More about this Journal
Abstract
Background: The present study aims at investigating whether and how (1) job demands and job resources are associated with work-to-private-life interference (WLI) and (2) job resources moderate the relationship between job demands and WLI. Methods: Data were collected by a self-report questionnaire from three hospitals in Italy. The sample consisted of 889 health-care workers. Results: All job demands (i.e., quantitative demands, disproportionate patient expectations, and verbal aggression) and job resources (i.e., job autonomy, support from superiors and colleagues, fairness, and organizational support), with the exception of skill discretion, were related to WLI. The effects of quantitative demands on WLI were moderated by support from superiors; fairness and organizational support moderate the effects of all job demands considered. Support from colleagues moderated only verbal aggression. Job autonomy did not buffer any job demands. Conclusion: The present study suggests that the work context has a central importance in relation to the experience of WLI among health-care workers. The results indicated that intervention in the work context may help to contain WLI. Such interventions would especially be aimed at improving the social climate within the unit and quality of the organizational process.
Keywords
health-care workers; Italy; job demands; job resources; work-to-private-life interference;
Citations & Related Records
연도 인용수 순위
  • Reference
1 Martini M, Converso D. Burnout study in the healthcare: relationship with the patients and work-family relationship as demands and resources. G Ital Med Lav Ergon 2012;34:A41-50. PMID: 22888721.
2 Dormann C, Zapf D. Customer-related social stressors and burnout. J Occup Health Psychol 2004;9:61-82.   DOI
3 Brotheridge CM, Grandey AA. Emotional labor and burnout: comparing two perspectives of "people work". J Vocat Behav 2002;60:17-39.   DOI
4 Karasek RA. Job demands, job decision latitude, and mental strain: implications for job redesign. Adm Sci Q 1979;24:285-308.   DOI
5 Karasek RA, Theorell T. Healthy work: stress productivity, and the reconstruction of working life. New York (NY): Basic Books; 1990.
6 Lapierre LM, Allen TD. Work-supportive family, family-supportive supervision, use of organizational benefits, and problem-focused coping: implications for workefamily conflict and employee well-being. J Occup Health Psychol 2006;11:169-81.   DOI
7 Shockley KM, Allen TD. Episodic workefamily conflict, cardiovascular indicators, and social support: an experience sampling approach. J Occup Health Psychol 2013;18:262-75.   DOI
8 Janssen PP, Peeters MC, Jonge JD, Houkes I, Tummers GE. Specific relationships between job demands, job resources and psychological outcomes and the mediating role of negative workehome interference. J Vocat Behav 2004;65:411-29.   DOI
9 Michel JS, Kotrba LM, Mitchelson JK, Clark MA, Baltes BB. Antecedents of worke family conflict: a meta-analytic review. J Organ Behav 2011;32:689-725.   DOI
10 Paustian-Underdahl SC, Halbesleben JR. Examining the influence of climate, supervisor guidance, and behavioral integrity on workefamily conflict: a demands and resources approach. J Organ Behav 2014;35:447-63.   DOI
11 Yildirim D, Aycan Z. Nurses' work demands and workefamily conflict: a questionnaire survey. Int J Nurs Stud 2008;45:1366-78.   DOI
12 Rhoades L, Eisenberger R. Perceived organizational support: a review of the literature. J Appl Psychol 2002;87:698-714.   DOI
13 Allen TD. Family-supportive work environments: the role of organizational perceptions. J Vocat Behav 2001;58:414-35.   DOI
14 Grandey AA. Family friendly policies: organizational justice perceptions of need-based allocations. In: Cropanzano R, editor. Justice in the workplace: from theory to practice. Hillsdale (MI): Erlbaum; 2001.
15 Judge TA, Colquitt JA. Organizational justice and stress: the mediating role of work-family conflict. J Appl Psychol 2004;89:395-404.   DOI
16 Karasek RA. Job content instrument questionnaire and user's guide. Version 1.1. Los Angeles (CA): Department of Industrial and Systems Engineering, University of Southern California; 1985.
17 Leiter MP, Maslach C. Organizational checkup survey. San Francisco (CA): Jossey-Bass, Wiley; 2000.
18 Byron K. A meta-analytic review of workefamily conflict and its antecedents. J Vocat Behav 2005;67:169-98.   DOI
19 Dierdorff EC, Ellington JK. It's the nature of the work: examining behaviorbased sources of workefamily conflict across occupations. J Appl Psychol 2008;93:883-92.   DOI
20 Viotti S, Converso D, Loera B. [Job satisfaction, job burnout and their relationships with work's and patients' characteristics: a comparison between intensive care units (ICU) and non-intensive care units (non-ICU)]. G Ital Med Lav Erg 2012;34:B52-60. [in Italian].
21 Viotti S, Converso D. Relationship between job demands and psychological outcomes among nurses: does skill discretion matter? Int J Occup Med Environ Health 2016;29:439-60.
22 Converso D, Loera B, Viotti S, Martini M. Do positive relations with patients play a protective role for healthcare employees? Effects of patients' gratitude and support on nurses' burnout. Frontiers Psychol 2015;6:470. Available from: http://doi.org/10.3389/fpsyg.2015.00470.   DOI
23 Aiken LS, West SG. Multiple regression: testing and interpreting interactions. Newbury Park (CA): Sage; 1991.
24 Field A. Discover statistics using SPSS. 3rd ed. London (UK): Sage; 2009.
25 Geurts SA, Beckers DG, Taris TW, Kompier MA, Smulders PG. Worktime demands and workefamily interference: does worktime control buffer the adverse effects of high demands? J Bus Ethics 2009;84:229-41.   DOI
26 Siegrist J. Adverse health effects of high-effort/low-reward conditions. J Occup Health Psychol 1996;1:27-41.   DOI
27 Lo Presti A, Mauno S. Are support and control beneficial stress buffers in the presence of workefamily barriers? Findings from Italy. Int J Stress Manag 2016;23:44-64.   DOI
28 Voydanoff P. Toward a conceptualization of perceived work-family fit and balance: a demands and resources approach. J Marriage Fam 2005;67:822-36.   DOI
29 Grzywacz JG, Frone MR, Brewer CS, Kovner CT. Quantifying workefamily conflict among registered nurses. Res Nurs Health 2006;5:414-26.
30 Spector PE, Allen TD, Poelmans SA, Lapierre LM, Cooper CL, Michael O, Sanchez JI, Abarca N, Alexandrova M, Beham B, Brough P, Ferreiro P, Fraile G, Lu C-Q, Lu L, Moreno-Velazquez I, Pagon M, Pitariu H, Salamatov V, Shima S, Simoni AS, Siu OL, Widerszal-Bazyl M. Cross-national differences in relationships of work demands, job satisfaction, and turnover intentions with worke family conflict. Pers Psychol 2007;60:805-35.   DOI
31 Organisation for Economic Co-operation and Development (OECD). Health at a glance 2013: OECD indicators [Internet]. Paris (France): OECD Publication Service; 2013 [cited 2015 Nov 23]. Available from: http://dx.doi.org/10.1787/health_glance-2013-en.
32 Geurts SA, Taris TW, Kompier MA, Dikkers JS, Van Hooff ML, Kinnunen UM. Workehome interaction from a work psychological perspective: development and validationof a newquestionnaire, the SWING.Work Stress 2005;19:319-39.   DOI
33 Camerino D, Sandri M, Sartori S, Conway PM, Campanini P, Costa G. Shiftwork, work-family conflict among Italian nurses, and prevention efficacy. Chronobiol Int 2010;27:1105-23.   DOI
34 Camerino D, Estryn-Behar M, Conway PM, Van der Heijden BI, Hasselhorn HM. Work-related factors and violence among nursing staff in the European NEXT study: a longitudinal cohort study. Int J Nurs Stud 2008;45:35-50.   DOI
35 Demsky CA, Ellis AM, Fritz C. Shrugging it off: does psychological detachment from work mediate the relationship between workplace aggression and workfamily conflict? J Occup Health Psychol 2014;19:195-205.
36 Meijman TF, Mulder G. Psychological aspects of workload. In: Drenth PJD, Thierry H, de Wolff CJ, editors. Handbook of work and organisational psychology. 2nd ed. Hove (England): Psychology Press/Erlbaum; 1998. p. 5-33.
37 Demerouti E, Bakker AB, Nachreiner F, Schaufeli WB. The job demandseresources model of burnout. J Appl Psychol 2001;86:499-512.   DOI
38 Bakker AB, Demerouti E. The job demandseresources model: state of the art. J Manag Psychol [Internet]. 2007;22:309-28.   DOI
39 Hobfoll SE. Conservation of resources: a new attempt at conceptualizing stress. Am Psychol 1989;44:513-24.   DOI
40 Peeters MC, Montgomery AJ, Bakker AB, Schaufeli WB. Balancing work and home: how job and home demands are related to burnout. Int J Stress Manag 2005;12:43-61.   DOI