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http://dx.doi.org/10.3837/tiis.2020.11.005

Digital Tourism Security System for Nepal  

Shrestha, Deepanjal (School of Computer Science and Technology, Nanjing University of Aeronautics and Astronautics)
Wenan, Tan (School of Computer Science and Technology, Nanjing University of Aeronautics and Astronautics)
Khadka, Adesh (Ministry of Education, Science and Technology)
Jeong, Seung Ryul (Graduate School of Business IT, Kookmin University)
Publication Information
KSII Transactions on Internet and Information Systems (TIIS) / v.14, no.11, 2020 , pp. 4331-4354 More about this Journal
Abstract
Nepal is a sensitive and disaster-prone country where safety and security risk are of high concern for travelers. Digital technologies can play a vital role in addressing safety and security issues in the country. This research work proposes a Digital tourism security system design for addressing the safety and security issues in tourism industry of Nepal. The study uses Design science research methodology to identify artifacts, interactions, information flow and dependencies between them which are then mapped with existing prevalent technology to provide design solutions. Data is obtained from interview of tourist and experts as a primary source and technical documents/draft, software documentations, surveys as secondary source. Generalized information model, Use cases model, Network architecture model, Layered taxonomy model and Digital tourism technology reference model are the outcomes of the study. The work is very important as it talks specifically about implementation and integration of digital technologies in tourism security governance at federal, provincial, municipal and rural level. The research supplements as a knowledge document for design and implementation of digital tourism security system in practice. As there is very less work on digital systems in tourism security of Nepal, this work is a pioneer and first of its kind.
Keywords
Nepal tourism; Risk management; Security systems; System design; Tourism governance;
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Times Cited By KSCI : 6  (Citation Analysis)
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