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http://dx.doi.org/10.6109/jicce.2011.9.3.325

Study of Social Network Site Interactivity to Identify and Avert Usability Flaws for Effective User's Experience  

Abduljalil, Sami (Ubiquitous IT graduate school of Dongseo University)
Hwang, Gi-Hyun (Division of Computer and Information Engineering, Dongseo University)
Kang, Dae-Ki (Division of Computer and Information Engineering, Dongseo University)
Abstract
Due to the wide growth and popularity of social network website, large numbers of users discover these social network sites are a place where they can be able to spend their leisure time sharing interests, sharing ideas freely, sharing personal experience, and also to search for new friends or partners. These websites give an opportunity for its users to socialize with new people and to keep in touch or reconnect with current or old friends and families across disperse continents, which traditionally replace the common traditional methods. These social network websites need accurate and careful investigations and findings on the usability issues for effective interactivity and more usability. However, little research might have previously invested on the usability of these social network websites. Therefore, we propose a new framework to study and test the usability of these social network sites. We namely call our framework "Interactivity". This framework will enable developers to assess the usability of the social network sites. It will provide an overview of the user's behavior while interacting in these social network websites. Performance of the framework will be performed using Camtasia software. This software will entirely capture the interactivity of users including the screen and the movements, which the screen and the motion of the user action will undergo to analysis at the end of our research.
Keywords
Interactivity Framework; Social Network sites; Human Factors; Usability;
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