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http://dx.doi.org/10.17703/IJACT.2021.9.1.40

Effect of Corporate Transparency on Trust and Purchase Intention  

Lee, Eun-Jung (Dept. of Fashion Design, Kookmin Univ.)
Nam, Ji-hyung (Graduate School of Design, Kookmin Univ.)
Publication Information
International Journal of Advanced Culture Technology / v.9, no.1, 2021 , pp. 40-51 More about this Journal
Abstract
There is a growing interest in ethical consumption, and consumers are demanding high levels of CSR for their companies. Transparent provision of corporate information among various areas of CSR is also an important topic in the recent consumption situation. In the global fashion industry, it is also a type of radical corporate transparency and ethical management, led by several advanced startups such as Everlane. As a result, the production process is being disclosed. This study empirically analyzes the influence of this fashion product process transparency on the consumer evaluation of the company. According to a survey of 200 Korean respondents, the transparency of the presented fashion firms had a positive effect on corporate trust and purchase intention. It was confirmed that it has. On the other hand, consumer involvement, which has been discussed as an important personal attribute in the associated consumption environment, has no significant moderating effect. In other words, consumers' subjective corporate ethics involvement did not have a significant influence on their corporate transparency evaluation.
Keywords
corporate transparency; corporate trust; corporate ethics involvement;
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