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Patient Satisfaction as An Indicator of Service Quality In Malaysian Public Hospitals  

Abd Manaf, Noor Hazilah (International Islamic University Malaysia)
Nooi, Phang Siew (International Islamic University Malaysia)
Publication Information
International Journal of Quality Innovation / v.8, no.3, 2007 , pp. 113-122 More about this Journal
Keywords
Patient Satisfaction; Quality Management; Healthcare; Malaysia; Public Hospitals;
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