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A Panoramic Review and Vision on “Integration” for Quality Management  

Duan, Guijiang (Quality Engineering Laboratory, Beijing University of Aeronautics and Astronautics)
Tang, Xiaoqing (Quality Engineering Laboratory, Beijing University of Aeronautics and Astronautics)
Chin, Kwai-Sang (Department of Manufacturing Engineering and Engineering Management, City University of Hong Kong)
Publication Information
International Journal of Quality Innovation / v.3, no.2, 2002 , pp. 93-112 More about this Journal
Abstract
The issues of “Integration” in quality management and related fields have been discussed for a few years. Literature review reveals that this is a large and multi-disciplinary topic. Although there are many publications on this issue, very few well-cited articles show direct illustration to why, what and how to implement the “Integration” strategy in quality management. This paper presents a panoramic review and vision on “Integration” issues of quality management, in the perspectives of concept, scope, organization, information, process, and culture.
Keywords
quality management; integration; organization; information; process; culture;
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