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http://dx.doi.org/10.21219/jitam.2021.28.6.045

A Study on the Effect of TikTok Advertising's Informativeness, Interactivity, and Impediment on Brand Attitude: Centered on the Mediated Effect of Utilitarian Value and Hedonic Value  

Qin, PengFei (MIS Department in Chungbuk National University)
Kwon, Sundong (MIS Department in Chungbuk National University)
Publication Information
Journal of Information Technology Applications and Management / v.28, no.6, 2021 , pp. 45-67 More about this Journal
Abstract
Snack culture, which can be easily enjoyed and consumed in a short period of time just like eating sweets, is spreading rapidly. Among them, TikTok is gaining popularity mainly among the MZ generation, and TikTok is rapidly emerging as a means of advertising or marketing. In this study, we studied the effect of TikTok Advertising's informativeness, interactivity, and impediment on brand attitudes. Previous studies have suggested that brand attitudes are formed through usefulness. However, this study divided usefulness into utilitarian value and hedonic value, and proved that brand attitudes are formed through these mediation variables. This is because of the TikTok advertising includes entertainment as well as usefulness. Therefore, this study established and verified the model in which informativeness, interactivity, and impediment of TikTok advertising form brand attitude through utilitarian value and hedonic value. In order to verify this research model, survey questionnaires were distributed to TikTok users and a total of 220 data samples were collected and analyzed. As a result of data analysis, informativeness and interactivity have a positive effect on utilitarian value and hedonic value, but impediment has a negative effect. In addition, informativeness, interactivity, impediment influenced brand attitudes through practical value and hedonic value, not directly influencing brand attitudes. This study is meaningful in that it suggests a marketing strategy that can further enhance brand attitude by considering utilitarian value and hedonic value simultaneously, rather than focusing on either utilitarian value or hedonic value.
Keywords
Informativeness; Interactivity; Impediment; Utilitarian Value; Hedonic Value; Brand Attitude;
Citations & Related Records
Times Cited By KSCI : 3  (Citation Analysis)
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