Browse > Article
http://dx.doi.org/10.21219/jitam.2021.28.1.013

A Study on the Factors Affecting the Decision Making Satisfaction and User Behavior of Big Data Characteristics  

Kim, Byung-Gon (Business Administration, Namseoul University)
Yoon, Il-Ki (Global Business School, Namseoul University)
Kim, Ki-Won (Graduate School, Namseoul University)
Publication Information
Journal of Information Technology Applications and Management / v.28, no.1, 2021 , pp. 13-31 More about this Journal
Abstract
The purpose of this study is to find the factors that influence big data characteristics on decision satisfaction and utilization behavior, analyze the extent of their influence, and derive differences from existing studies. To summarize the results of this study, First, the study found that among the three categories that classify the characteristics of big data, qualitative attributes such as representation, purpose, interpretability, and innovation in the value innovation category greatly enhance decision confidence and decision effectiveness of decision makers who make decisions using big data. Second, the study found that, among the three categories that classify the characteristics of big data, the individuality properties belonging to the social impact category improve decision confidence and decision effectiveness of decision makers who use big data to make decisions. However, collectivity and bias characteristics have been shown to increase decision confidence, but not the effectiveness of decision making. Third, the study found that among the three categories that classify the characteristics of big data, the attributes of inclusiveness, realism, etc. in the integrity category greatly improve decision confidence and decision effectiveness of decision makers who make decisions using big data. Fourth, it was analyzed that using big data in organizational decision making has a positive impact on the behavior of big data users when the decision-making confidence and finally, decision-making effect of decision-makers increases.
Keywords
Big Data Characteristics; Decision Confidence; Decision Effectiveness; Big Data User Behaviors;
Citations & Related Records
연도 인용수 순위
  • Reference
1 Woo, H. J., A Study on Big Data's Identity and The Relation to Decision Satisfaction, Unpublished Ph.D. Dissertation, Hankuk University of Foreign Studies, 2015.
2 Bharati, P. and Chaudhury, A., "An Empirical Investigation of Decision Making Satisfaction in Web Based Decision Support Systems", Decision Support Systems, Vol. 37, No. 2, 2004, pp. 187-197.   DOI
3 Ballou, D. P. and Pazer, H. L., "Designing Information Systems to Optimize the Accuracy-timeliness Tradeoff", Information Systems Research, Vol. 6, No. 1, 1995, pp. 51-81.   DOI
4 Cui, Y., Kara, S., and Chan, K. C., "Manufacturing Big Data Ecosystem : A Systematic Literature Review", Robotics and Computer Integrated Manufacturing, Vol. 62, 2020, pp. 1-20.
5 Dobyns, L. and Crawford-Mason, C., "Quality or Else : the Revolution in World Business", Regional Business, 1991.
6 IBM, "The Four V's of Big Data", Edited by Lauren Mobertz, July 28. 2013.
7 Bag, S., Wood, L. C., Xu, L., Dhamija, P., and Kayikei, Y., "Big Data Analytics as an Operational Excellence Approach to Enhance Sustainable Supply Chain Performance, Resources", Conservation & Recycling, Vol. 153, 2020, pp. 1-9.
8 Georgiadou, E., Angelopoulos, S., and Drake, H., "Big Data Analytics and International Negotiations : Sentiment Analysis of Brexit Negotiating Outcomes", International Journal of Information Management, Vol. 51, 2020, pp. 1-9.
9 Barkhi, R. and Kao, Y. C., "Evaluating Decision Making Performance in the GDSS Environment Using Data Envelopment Analysis", Decision Support Systems, Vol. 43, No. 2, 2010, pp. 177-187.
10 Ahituv, N., "A Systematic Approach Toward Assessing the Value of an Information System", MIS Quarterly, Vol. 4, No. 4, 1980, pp. 61-75.   DOI
11 Ballou, D. P. and Pazer, H. L., "The Impact of Inspector Fallibility on the Inspection Policy Serial Production System", Management Science, Vol. 28, No. 4, 1982, pp. 387-399.   DOI
12 Shamim, S., Zeng, J., Shariq, S. M., and Khan, Z., "Role of Big Data Management in Enhancing Big Data Decision-Making Capability and Quality Among Chinese Firms : A Dynamic Capabilities View", Information and Management, Vol. 56, No. 6, 2019, pp. 1-12.   DOI
13 Codd, G., "A Relational Model of Data for Large Shared Data Ganks", Communication of the ACM, Vol. 13, No. 6, 1970, pp. 377-387.   DOI
14 Delone, W. H. and McLean, E. R., "Information Systems Success : The Quest for the Dependent Variable", Information Systems Research, Vol. 3, No. 1, 1992, pp. 60-95.   DOI
15 Deming, K., Our of the Crisis, Cambridge, Mass. : MIT Center for Advanced Eng., Study., 1986.
16 Forbes, 10 Charts That will Change Your Perspective on Artificial Intelligence's Growth, 2018. 1.
17 Galetsi, P., Katsaliaki, K., and Kumar, S., "Big Data Analytics in Health Sector : Theoretical Framework, Techniques and Prospects", International Journal of Information Management, Vol. 50, 2020, pp. 206-216.   DOI
18 Ghasemaghaei, M., "The Role of Positive and Negative Valence Factors on the Impact of Bigness of Data on Big Data Analytics Usage", International Journal of Information Management, Vol. 50, 2020, pp. 395-404.   DOI
19 Goes, P. B., "Editor's Comments : Big Data and IS Research", MIS Quarterly, Vol. 38, No. 3, 2014, pp. 3-8.
20 Juran, J. M., "Juran on Quality by Design : The New Steps for Planning Quality info Goods and Services", New York Free Press, 1992.
21 Queiroz, M. M. and Wamba, S. F., "Blockchain Adoption Challenges in Supply Chain : An Empirical Investigation of The Main Drivers in India and The USA", International Journal of Information Management, Vol. 46, 2019, pp. 70-82.   DOI
22 Zmud, K., "An Empirical Investigation of the Dimensionality of the Concept of Information", Decision Sciences, Vol. 9, No. 2, 1978, pp. 187-195.   DOI
23 Wand, Y. and Wang, R. Y., "Anchoring Data Quality Dimensions in Ontological Foundations", Communications of the ACM, Vol. 39, No. 11, 1997, pp. 1-10.
24 World Economics Forum(WEF), The Future of Jobs, 2018. 9.
25 Yang, R., Yu, L., Zhao, Y., Yu, H., Xu, G., and Wu, Y., "Big Data Analytics for Financial Market Volatility Forecast Based on Support Vector Machine", International Journal of Information Management, Vol. 50, 2020, pp. 452-462.   DOI
26 Benbasat, I., Gefen, D., and Pavlou, P. A., "Special Issue : Trust in Online Environments", Journal of Management Information Systems, Vol. 24. No. 4, 2008, pp. 5-11.   DOI