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http://dx.doi.org/10.21219/jitam.2017.24.1.063

A Case Study on the Implementation of Management System for Information Systems Operational Performance  

Lee, Yong Geun (Dongguk Univ-Seoul)
Hwang, K.T. (Dongguk Univ-Seoul)
Publication Information
Journal of Information Technology Applications and Management / v.24, no.1, 2017 , pp. 63-79 More about this Journal
Abstract
This study is a subsequent research results of Lee and Hwang (2015) and presents results of the case in which an information system is developed and applied for the performance management scheme proposed by the early study. This study aims to provide the organizations that want to implement and apply an effective IS operational performance management scheme with the practical alternatives that they may consider. This study first summarize the major contents of the performance management scheme proposed by the early study. Then, the processes and detailed contents in which an information system is developed in order to operate and improve the performance management scheme. The specific contents provided by the study include the system development environments and methods, system architecture, and application structure. Finally, this study summarizes the major results of the study and suggests future research directions.
Keywords
IS Operations; Performance of IS Operations; Management System;
Citations & Related Records
Times Cited By KSCI : 3  (Citation Analysis)
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