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http://dx.doi.org/10.16981/kliss.51.202003.329

A Study on the Factors Affecting the Characteristics of Mobile App for Disabled Libraries' Full-text Service on User's Satisfaction and Reuse Intention  

Jang, Bo-Seong (국립장애인도서관)
Publication Information
Journal of Korean Library and Information Science Society / v.51, no.1, 2020 , pp. 329-347 More about this Journal
Abstract
This study analyzed the effect of app characteristics of the handicapped library on user satisfaction and intention to reuse using the technology acceptance model. As a result, the app's accessibility, convenience, innovation, and reliability have a significant effect on perceived usefulness, and instant accessibility, accuracy, and interactivity have no significant effect. The characteristics of all apps were analyzed to have a significant effect on perceived ease of use. The regression model for perceived ease of use and perceived usefulness was statistically significant. It was found that perceived ease of use and perceived usefulness had a positive effect on user satisfaction and satisfaction was intended to be reused.
Keywords
Disabled library; Text service; Mobile app; Disabled person; Satisfaction; Reuse intention; Technology acceptance model;
Citations & Related Records
Times Cited By KSCI : 7  (Citation Analysis)
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