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http://dx.doi.org/10.16981/kliss.49.201803.173

A Study on Disabled Users' Core Needs According to the Types of Disorders for Library Service  

Kang, Ji Hei (동덕여자대학교 문헌정보학과)
Cha, Sung-Jong (숭의여자대학교 문헌정보과)
Bae, Kyung-Jae (동덕여자대학교 문헌정보학과)
Publication Information
Journal of Korean Library and Information Science Society / v.49, no.1, 2018 , pp. 173-191 More about this Journal
Abstract
Over the past decade, the environment around libraries for the disabled has been greatly improved. Related legislation was established, facilities and facilities expanded, and the number of related collections and programs increased. In order to solve this problem, a survey of users' needs in accordance with the changing environment needs to be completed. In this study, we studied the existing research and analyzed the core needs of each type of disability employing user interviews and expert Delphi research. Users demanded quantitative and qualitative expansion of resources as well. Users needed personalized services and programs, convenience in using facility, accessibility of web and applications, and professional staff.
Keywords
Library service for the disabled; The needs of people with disabilities; Disabled program; Web accessibility; User analysis; Visually impaired;
Citations & Related Records
Times Cited By KSCI : 3  (Citation Analysis)
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