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http://dx.doi.org/10.16981/kliss.47.201606.157

A Study on the perception and improvement for the CIP of the public librarians  

Oh, Dong-Geun (계명대학교 문헌정보학과)
Yeo, Ji-Sook (계명대학교 문헌정보학과)
Park, Sang-Hoo (계명대학교 사서교육원)
Publication Information
Journal of Korean Library and Information Science Society / v.47, no.2, 2016 , pp. 157-173 More about this Journal
Abstract
This study investigates 185 public librarians' perceptions, satisfactions score and loyalty for CIP program operated by the National Library of Korea. The 172 (93.0%) librarians have perceived about the CIP, and 98(57.0%) librarians make use of the CIP at their works. They were relatively high perceptions on the service quality (3.50), satisfaction (3.71), and loyalty (3.72) for the CIP on the Likert 5-point scale. This study also tested the quality of service, satisfaction and loyalty using Structured Equation Model(SEM) models. Research findings show that CIP data quality had a statistically meaningful positive impact on user satisfaction and user satisfaction had a meaningful positive impact on loyalty.
Keywords
CIP; Cataloging in publication; CIP-Service quality; CIP-Satisfaction; CIP-Loyalty; SEM;
Citations & Related Records
Times Cited By KSCI : 3  (Citation Analysis)
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