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http://dx.doi.org/10.14400/JDC.2022.20.3.423

A Comparative Study on User Experience of Secondhand Marketplace Platform -Focusing on Bungae Jangter and Danggeun Market-  

Lee, Gyeong-Mi (Division of Digital Contents Design, Myongji University)
Ryu, Jin-ju (Division of Digital Contents Design, Myongji University)
Kim, Min-jung (Division of Digital Contents Design, Myongji University)
Jung, Da-Young (Division of Digital Contents Design, Myongji University)
Publication Information
Journal of Digital Convergence / v.20, no.3, 2022 , pp. 423-429 More about this Journal
Abstract
The survey was conducted on the Bungae Jangter and Danggeun Market, which provide mobile used market services. The goal is to investigate factors that affect the user experience of used market platforms and to compare usability. Based on Peter Morville's Honeycomb Model, a survey and In-depth interviews were conducted to users with experience in secondhand transactions. And we qualitatively analyze the factors that affect the user experience. As a result, there were differences in usability depending on the age of the user. (reliability, how to find things, purpose of using used trading services, etc.) This study focused on actual user experience, so it will help you find a way to develop to user-centered secondhand marketplace services.
Keywords
Secondhand goods Transaction; Mobile Service; Bungae Jangter; Danggeun Market; User Experience;
Citations & Related Records
Times Cited By KSCI : 2  (Citation Analysis)
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