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http://dx.doi.org/10.14400/JDC.2021.19.5.069

The Mediating Effect of Digital Capacity between the Family Structure and Use of E-government Services of Middle and Older Aged Adults  

Kim, Mee-Hye (Dept. of Social Welfare, Ewha Womans University)
Nam, Yun-Jae (Dept. of Social Welfare, Ewha Womans University)
Sun, Seung-A (Dept. of Social Welfare, Ewha Womans University)
Publication Information
Journal of Digital Convergence / v.19, no.5, 2021 , pp. 69-79 More about this Journal
Abstract
As the government's public services have been digitized, the necessity of research on the use of e-government services by middle and high-aged people has been raised. Thus, this study aims to verify the mediating effect of digital capacity on the relationship between the family structure and use of e-government services of middle and older aged adults. The study analyzed 1,660 middle and elderly individuals from the 2018 Digital Divide Survey conducted by the National Information Society Agency(NIA) using Baron & Kenny(1986)'s method for mediation. The result is as follows: first, the family structure of the middle and older adults has a significant effect on use of e-government services. Second, the effect of the family structure of middle and older aged people on use of e-government services is partially mediated by digital capacity. The result represents that the elderly living with two or three generations have higher use of e-government services than the elderly living alone and married elderly couple. Also the elderly living with two or three generations have higher digital capacity, resulting in higher use of e-government services. Based on the results, The study suggested that the specific plan for each type of family structure to promote the use of e-government services and a plan to improve the digital capacity of middle and older aged adults.
Keywords
Middle and Older Aged Adults; Digital Divide; Digital Capacity; Family Structure; E-government Services;
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