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http://dx.doi.org/10.14400/JDC.2021.19.5.295

The Effect of UI Usability of Mobile Healthcare Applications on Technostress and Continuous Use Intention: Focusing on Elderly Users  

Cha, Jaehyuk (College of Sport Science, Sungkyunkwan University)
Publication Information
Journal of Digital Convergence / v.19, no.5, 2021 , pp. 295-305 More about this Journal
Abstract
The purpose of this study is to empirically verify how UI usability of mobile healthcare applications affects the perception of technostress and continuous use of elderly users. Through this, the effect of UI usability of mobile healthcare applications on technostress and continuous use intention was demonstrated for 199 people aged over 60. As a result, all four sub-factors of UI usability had a significant effect on technostress, and the magnitude of the influence was found to be in the order of content, process, design, and system. On the other hand, it was found that technostress had a significant effect on the intention of continued use. Through the above results, a UI design strategy that can lead to continuous use by relieving the technostress experienced by the elderly was suggested. This provides academic and practical implications for the future development and service direction of mobile healthcare applications for the elderly.
Keywords
Mobile Healthcare Application; The Elderly; UI Usability; Technostress;
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Times Cited By KSCI : 5  (Citation Analysis)
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