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http://dx.doi.org/10.14400/JDC.2021.19.4.185

Analysis of the Relationship between Emotional Intelligence and Convergence Factors in Hospital Administrative Staffs  

Kim, Seung-Hee (Dept. of Health Administration, Vision University of Jeonju)
Bae, Sang-Yun (Dept. of Health Administration, Vision University of Jeonju)
Publication Information
Journal of Digital Convergence / v.19, no.4, 2021 , pp. 185-192 More about this Journal
Abstract
The purpose of this study is to investigate the relationship between emotional intelligence and convergence factors of hospital administrative staff. During the survey period from From May 1st to May 31st, 2019, anonymous self-administered responses to 212 administrative staffs of 19 hospitals randomly selected in J area were used as analysis data. According to hierarchical multiple regression analysis, the higher the ego-resiliency, the higher the organizational loyalty, and the higher the organizational commitment, the higher the emotional intelligence, and their explanatory power was 43.0%. Based on these analysis results, efforts are needed to increase ego-resiliency, increase organizational loyalty, and increase organizational commitment in order to increase the emotional intelligence of hospital administrative jobs. The above results are expected to be applied to industrial health education and job management in the future at hospitals to enhance emotional intelligence of hospital administrative staffs. Future research requires the establishment and analysis of a structural equation model that affects the emotional intelligence of hospital administrative staffs.
Keywords
Convergence; Ego-resiliency; Organizational Loyalty; Organizational Commitment; Emotional Intelligence; Hospital administration;
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