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http://dx.doi.org/10.14400/JDC.2021.19.3.137

The Effects of Procedural Justice on Organizational Citizenship Behavior in Local Public Enterprises: The Mediating Role of Intrinsic Motivation  

Yun, Seock-Bum (Graduate School of Chung-Ang University)
Lee, Jong-Keon (School of Business Administration, Chung-Ang University)
Sue, Young-Pyo (Graduate School of Chung-Ang University)
Publication Information
Journal of Digital Convergence / v.19, no.3, 2021 , pp. 137-149 More about this Journal
Abstract
This study examined the effects of procedural justice on two facets of OCB (OCBI and OCBO) in local public enterprises and the mediating role of intrinsic motivation in these relationships. We verified the hypothesis established by a structural equation model based on PLS. The research data were collected through a survey of 269 employees working for local public enterprises. Research has shown that procedural fairness has a positive effect on intrinsic motivation, organizational citizenship behavior directed at individuals (OCBI), and organizational citizenship behavior directed at the organization (OCBO), while intrinsic motivation has a positive effect on OCBI and OCBO. In addition, intrinsic motivation has been found to have a partial mediating effect in the procedural justice-OCBI relationship and the procedural justice-OCBO relationship respectively. Finally, we present theoretical and practical implications that organizations need to activate intrinsic motivation so that members can induce voluntary organizational civic action through improved procedural fairness.
Keywords
Procedural Justice; Intrinsic Motivation; OCBI; OCBO; Local Public Enterprises;
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