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http://dx.doi.org/10.14400/JDC.2021.19.1.107

A Study on the Effect of Representative Competency of SMEs on Accounts Receivable Management and Management Performance  

Yoon, Tae-Jun (Department of Advanced Industry Fusion, Konkuk University)
Lee, Dong-Myung (Department of Advanced Industry Fusion, Konkuk University)
Publication Information
Journal of Digital Convergence / v.19, no.1, 2021 , pp. 107-115 More about this Journal
Abstract
This study empirically analyzed the effect of SME representative competency on account receivable management and management performance using questionnaire data. The research model was confirmed through EFA, reliability analysis, CFA, and model fit, and the hypothesis was verified with a SEM. As a result, representative's manager competency had a positive(+) effect on account receivable management, and entrepreneurial competency had a negative(-) effect on credit control management. Account receivable management had a positive(+) effect on management performance. In the mediating test, credit sales management had a positive(+) effect but credit control management had a negative(-) effect on the effect between entrepreneurial competence and business performance. The result suggests that representative competency is an important factor and it is necessary to cultivate management competencies such as finance, utilization of management resources, and account receivables knowledge to improve management performance, and to manage account receivable based on insurance and customer credit for stable account receivable management. In the future, research on the impact of external factor such as consulting and government support and the account receivable management is required.
Keywords
Account receivable management; Credit sales management; Credit control management; Representative competency; Management performance;
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Times Cited By KSCI : 1  (Citation Analysis)
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