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http://dx.doi.org/10.14400/JDC.2021.19.12.531

A Study on the Changes in Digital Perception of Information Vulnerable Class After COVID-19  

Kim, So-Young (Division of Public Administration, Kyungmin University)
Jung, Jin-Teak (Division of Public Administration, Hansung University)
Publication Information
Journal of Digital Convergence / v.19, no.12, 2021 , pp. 531-539 More about this Journal
Abstract
Given the rapid development of information and communication technology (ICT) and the deepening of the information gap phenomenon in the context of the COVID-19 pandemic, researchers and practitioners need to understand the changing perceptions of new phenomena such as COVID-19 information gap on the existing information-vulnerable population. In this study, an empirical analysis was performed with the digital information gap survey data in 2020 to understand the potential impact of COVID-19 on the information gap according to the information-vulnerable class. This study is to verify the effect of information gap, marginalized groups, gender, and major factors of information services (contents, social relations, life services, information production, networking, social participation, non-face-to-face services) on the change in perception of digital information technology after Corona. Hierarchical regression analysis was performed. As a result of the analysis, it was found that the higher the content, social relationship, life service, networking, and digital non-face-to-face service, the higher the change in perception of digital information technology after Corona. Therefore, in light of the evolving phenomenon of COVID-19, it is considered that the government needs to provide education and training to strengthen the capabilities of the information-vulnerable class in order to resolve the digital information gap.
Keywords
Digital Welfare; Digital Divide; Information vulnerable group; COVID-19; Empirical Study;
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