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http://dx.doi.org/10.14400/JDC.2020.18.9.063

The Effect of Police Satisfaction on Trust in the Police: Focusing on the North Korean Refugees  

Hong, Moonki (The Korean Institute of Criminology)
Park, Jongsun (Department of Public Administration, Gachon University)
Publication Information
Journal of Digital Convergence / v.18, no.9, 2020 , pp. 63-70 More about this Journal
Abstract
This study examines whether citizen's satisfaction with police response to their victimization has an effect on the trust in the police. The data (N = 214) were collected from the North Koreans refugees residing in South Korea. One key finding shows that the North Koreans who were dissatisfied with policemen's response to their crime victimization cases report lower trust in the South Korean police. Also, the people who had ever reported a crime to the police increase their trust in the police. However, sex, education experience, car ownership, household victimization preventive measures, crime trends decrease their trust in the police. The implications and limitations were discussed for the future research.
Keywords
trust in the police; crime victimization; the quality of the citizen-police contacts; immigrants; the North Korean refugees;
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