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http://dx.doi.org/10.14400/JDC.2020.18.6.187

Impacts of Low User and Project Management Risk on IT Project of Public Sector: The Moderating Effect of User Knowledge  

Lee, Sooin (School of Business Administration, Kyungpook National University)
Kim, Sanghyun (School of Business Administration, Kyungpook National University)
Publication Information
Journal of Digital Convergence / v.18, no.6, 2020 , pp. 187-196 More about this Journal
Abstract
We tried to do research on main views(risk and knowledge-based) and propose user knowledge as a factor to be managed in order to strengthen the performance. This study empirically analyzed the user-related and project management risk that affect the IT project performance, and verified user knowledge as a moderating variable. The survey was conducted for respondents who have experience on IT Project of public sector and data were analyzed by Smart PLS 3.0. The results show that low user-related and project management risks have a positive effect on performance. In addition, user knowledge has been shown to enhance the impact of two risks on performance. These findings are meaningful in that they emphasize the importance of user knowledge in public-sector IT projects, as well as the repeated verification of integrated research results.
Keywords
Low user related risk; Low project management risk; User knowledge; Public sector; IT project performance;
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Times Cited By KSCI : 4  (Citation Analysis)
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