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http://dx.doi.org/10.14400/JDC.2020.18.4.211

The Impact of the Work-Life Balance (WLB) of Flight Attendants on Organizational Commitment, Subjective Career Success, and Turnover Intention  

Park, HyeYoung (Department of Airline Service, Korea National University of Transportation)
Kim, Hyosun (Department of Education, Sangmyung University)
Publication Information
Journal of Digital Convergence / v.18, no.4, 2020 , pp. 211-219 More about this Journal
Abstract
The purpose of the study is to identify the structural equation modeling among work-life balance(WLB), organizational commitment, subjective career success, and turnover intentions. The study data came from 199 respondents, as flight attendants working for large domestic airlines. The research tested structural equation modeling by utilizing the SPSS20.0 and AMOS20.0 statistical program. As the results, the study found that WLB would have a negative impact on organizational immersion, and secondly, the hypothesis that WLB has a positive impact on the subjective career success of the flight attendants. Third, the hypothesis that the organization immersion of the flight attendants would have a positive impact on subjective career success, and fourth, the hypothesis that organizational immersion has a negative impact on the turnover. However, fifth, the hypothesis that subjective career success would have a negative impact on turnover was dismissed. Finally, the hypothesis that WLB would have a positive impact on turnover was adopted. Based on the results of this analysis, the research presents highly significant theoretical and practical implications.
Keywords
Work-life balance(WLB); Organizational commitment; Subjective career success; Turnover intention; Flight attendants;
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