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http://dx.doi.org/10.14400/JDC.2020.18.3.305

Job Application Usability Assessment Study -Focused on Albamon and Albachunkuk-  

Jeong, Su-Hyun (Digital Media Design, HongIk University, International Design School for Advanced Studies)
Kim, Seung-In (Digital Media Design, HongIk University, International Design School for Advanced Studies)
Publication Information
Journal of Digital Convergence / v.18, no.3, 2020 , pp. 305-310 More about this Journal
Abstract
Lately the increase of unemployment and freeters, the use of mobile applications for part-time jobs has been increasing. This study identifies the problems of mobile job applications and focuses on domestic applications: 'Albamon' and 'Albachunkuk'. By conducting surveys and in-depth interviews based on Peter Morville's Honeycomb model. The usability assessment, the proposed improvement results are as follows: First, unhealthy establishments and overlapping job blocking filters should be further strengthened. Second, a design to tailor to the 20s age group, who are the main user of the application, is needed. Third, a fully customized part-time job listing is needed for users on the application landing page. Fourth, the application requires verification procedures for the document preparation regarding work contracts and reporting of employers. This study hopes to add to the improvement of job-seeking application services in Korea.
Keywords
job opportunities; job hunting; part-time job; User Experience; User Interface; Honeycomb Model;
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